Taco Bell — Restaurant in Bossier City

I encountered a very rude manager today October 19, 2024 around 2:00p.m. at the Stockwell location. She was a black lady with a very short hairstyle who must be new because I've never seen her before. I frequent this location on a weekly basis and usually like the managers working there and have NEVER had a problem, but not today! Once I call & get her name and call corporate, I will be back with a name update. After going back the second time due to incompetency, I was basically met with it's not our fault your other food items will be cold by the time you get home, and this is how much the employees are supposed to put on your food item when I've gotten this item SEVERAL times in the past the same EXACT way, and there has always been way more meat than I got today! The first time I had to come back, they put rice on it when I asked for no rice and tried to say that I didn't during the second time I came back. When I went to get my phone out of the car as proof to show the order on their app, they had already discovered that I was telling the truth when I came back in! This was very unprofessional when that should have been done in the first place. Other unprofessional things that happened was how she, a WHOLE manager, proceeded to attempt to argue back and forth with me when another employee had already fixed the issue before she butted in. I told her that I didn't mind paying for extra meat, since I received so little, and that I would buy another one of the items that I was worried about getting cold, but she continued to try to argue. She also told me in a nasty tone, "And you can throw that in the trash!", referring to the item I had placed on the counter to show what was wrong. After that comment, I politely left it there and backed away from the counter. Isn't that their job, not the customer's??? I have never in my life heard a restaurant employee ask a customer to do that! Horrible, horrible service! I felt like the other manager working knew the other one was in the wrong because she gave me the other item for free instead of me having to repurchase it. This was really the only fast food place I liked in the area and hate that I had such a bad...

Taco Bell on Stockwell Rd.: Fast Food with a Touch of Tech

Let's be honest, sometimes you crave a cheesy gordita crunch at 2 am. That's where the Taco Bell on Stockwell Rd. comes in. This location is clean, quick, and perfect for satisfying those late-night (or early morning) Mexican-inspired cravings.

But what really impressed me was the kiosk! Those things are a lifesaver. No waiting in line to order, just walk up, tap, pay, and boom - your cheesy goodness is on the way. Speaking of lifesavers, the kiosk deserves to be Employee of the Month. It's always accurate, never forgets the hot sauce, and gets you through the line faster than a greased nacho cheese Dorito.

However, there is one area for improvement: the speed of taco assembly. Sometimes, the line for food can be a bit slow, even with the kiosk's valiant efforts. That's why I propose Taco Bell consider hiring the kiosk's cousin - a taco-folding robot perhaps? With the kiosk handling orders and a robotic chef on the grill, this Taco Bell could be a champion of...

I don’t what’s happened within a week to two weeks, but I have always praise this place for its awesome service and food! I have quoted it to be the “best” TacoBell that I’ve visited! Today, was horrible… Did an online order to get certain online specialties and pulled through to receive order and was greeted with “less than enthusiastic employee”. Pulled around, within moments of placing truck in park, was shoved the order and window closing. I stopped the gentleman and asked if that was my order and he told me yes and tried to close the window again. After that, I asked him for salsa, beings I wasn’t asked, and was “given” a wad of hot salsa that dropped packets leaving the window and next even larger wad of mild dropping more out the window! Customer service was horrible and dang the food was the same! Please bring back the quality service we all know around here…. Or was it just a...