Avoid this place like the plague!!! I have NEVER,EVER,EVER had anything that REMOTELY resembles a good experience here. Absolutely horrible in every way. EDIT Well...its more than a year later, so I figured I would give this BK location another try. Boy, was I mistaken! Nothing has changed, if anything the place has become WORSE! I was waited on by a young man who's attitude was deplorable. He didn't say hello, he didn't smile, and when I asked about a special that was running he said "how the hell should I know?" ??? Excuse me? You DO work here right? My fries were ice cold and rock hard, and my chicken sandwich was DRENCHED in mayo, it actually oozed out of the bun all over my hands and table when I took my first bite. I like mayo.....a lot.....but there IS such a thing as to much. Seriously disappointed I returned to the counter to ask for either new fries and sandwich, or a refund. The same young man said "I don't know how to give refunds", then turned his back and proceeded to ignore me. I was aghast. I demanded to see the manager. A large very surly woman came up, and proceeded to tell me that "Burger Kings policy is not to give refunds!" And pushed my meal back across the counter as if I was just supposed to pick it up and leave. I didn't, I started to speak very loudly, so all could hear, and told her just what I thought of the location, the meal, the workers, and her. Then slid the tray back across the counter, her reflexes were as bad as her attitude. She missed catching the tray, and my whole meal, drink and all, smashed onto the floor and exploded everywhere. I stormed out NEVER to return again, and this time......I mean it! I manage a Dunks, so I am very familiar with customer service. The customer is ALWAYS right, even when they are wrong. I tell all my crew members to "kill em with kindness, and always smile" I don't know who runs this BK location, but something MUST be done to change how this place is managed. Fire the whole damn staff and start from scratch. I'm going to the BK in Maverick from now on, they know how to do it, given the chance, I would drop a bomb on the Orient Heights BK, and do Eastieans a favor. Come on BK, DO SOMETHING TO FIX...
Read moreBurger King in East Boston is a Shining Jewel in the Franchise
If you're looking for a delicious and satisfying fast food meal in East Boston, look no further than Burger King. This particular location is a shining jewel in the Burger King franchise, with friendly staff, clean facilities, and delicious food.
I recently visited Burger King in East Boston for lunch with my family. We were all impressed by the cleanliness of the restaurant and the friendly service of the staff. Our food was hot and fresh, and the portions were generous. We all enjoyed our meals, and we would definitely recommend Burger King to anyone looking for a great fast food meal in East Boston.
Here are some of the things that make Burger King in East Boston a shining jewel in the franchise:
Cleanliness: The restaurant is always clean and well-maintained. The floors are swept and mopped, the tables are wiped down, and the restrooms are spotless. Staff: The staff is friendly and helpful. They are always happy to greet you and make sure you have a great experience. Food: The food is delicious and fresh. The burgers are cooked to perfection, the fries are crispy, and the shakes are thick and creamy. Prices: The prices are reasonable. You can get a great meal without breaking the bank. Location: The restaurant is located in a convenient location in East Boston. It's easy to find and there is plenty of parking. If you're looking for a delicious and satisfying fast food meal in East Boston, I highly recommend Burger King. It's a shining jewel in the Burger King franchise, and you won't be...
Read moreJanuary 25 at about 6:30 PM my daughter was driving me home, when my grandson who is eight years old asked if we could stop and get him some french fries. I handed him two dollars and off he went we could see him from the window. There was two people in the line ahead of him, so we didn't think it would take that long we waited and waited but he did not come out we could see him at the register still after fifteen minutes, so finally I got out and went in by that time another customer had walked in and the young guy took her order while my grandson was standing right in front of her with money in his hand after he gave her her food he walked away. So I said can I get a small frie and he looked at me and told the other girl who was working with him to serve me. I didn't want to cause a scene in front of my grandson so I took the fries and walked away. When I got outside I asked my grandson why didn't he speak up he told me he did and the guy looked at him and walked away... I'am writing this and I really hope someone talk to this person and the rest of the crew they are not friendly at all only when the customers are from their race do the chat and smile I know this because I have witness it several times when I went in...
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