Starbucks — Restaurant in Bothell

I visit different Starbucks all over the greater Seattle area, multiple times a week; specially when I'm trying to finish reading a really good book. Such as is the case this week. SuperFreakonomics, no wonder it was a bestseller.

Anyways, over the past year, i have found that the most loud and rowdy staff of any store i have visited has to be the one on 120th ave, in Bothell, next to the Staples. I have had to walk out on multiple occasions, just because it was too loud and chaotic to concentrate and read. Granted, i don't expect Starbucks stores to be like a library, as theirs usually blenders running, oven buzzers going off, music playing, and your typical friendly conversation over great coffee, but you can usually overcome all these distraction and concentrate.

however this staff, especially at night, take over the store and start behaving like they were in their own house, or fraternity house more like it. Shouting, and Joking across the store, like the customers were ghost, in an almost disrespectful fashion. Actually it was disrespectful . Most of this rowdiness, came from an employee name Christ, or "Crazy Christ" as i hear one of his peers call him. I do not understand why he felt the need to shout so loud in such a small place, as most of his peers just encouraged him even more.

It was almost like he thought he was on center stage, with the spotlight beaming down on him, and the cheers from his peers just fueled his inner actor. It's great to promote a fun and friendly work environment, but i would think management would teach their store employees to respect the customer needs, this including knowing when to keep the noise level down, as some of them...

The staff are super nice here, probably the best group of Starbucks employees I have ever seen - yes, this is a huge shout out to the employees here and yes to a previous review - they seem the most normal and alive human beings.. Totty is amazing - absolutely love her whole attitude, personality and politeness, she deserves a manager position (many of them do here actually) She and a few more have the exact attitude to become high rising stars and higher management. Totty always remembers me, even when out of sight, always says 'Hi'. Previous Starbucks locations I've been to seem miserable, not helpful at all, just shouting orders out, no hi, no atmosphere, just grumpy or the opposite, slow and lazy, leaving a dull exit which actually transfers to the coffee - dull, uninteresting and lack of taste - not at this location.. This Starbucks is amazing.. Every week day I go (well nearly) and they actually talk to you - wow they actually draw you into a small conversation while waiting for all of the seconds it takes for them to fulfill my order, always asking how I am and genuinely interested - Amazing.. Keep it up ladies and gentlemen at this location - Appreciate the service a lot. Super well done. DO NOT LET THIS LOCATION OR IT'S EMPLOYEES BE LAYED OFF - CEO OF STARBUCKS... listen to the review and give your employees at this location a gifted, guaranteed career path if...

I visited this location before work and placed a mobile order. On my end, it clearly showed that I selected the drive-through option. I ordered two drinks and one food item.

When I pulled up to the drive-through, I was greeted politely, which I appreciated, and I let them know I had a mobile order. I was told to pull up to the window, where I received my food item. Then, I was instructed to pull forward to the arrow in front to wait for my drinks.

I ended up waiting there for about 15–20 minutes, watching at least 8–10 cars get served and drive away from the window in that time. I tried to be patient and give the benefit of the doubt, but eventually I decided to go inside.

When I walked in, I found my two drinks already sitting on the counter—clearly prepared some time earlier. I picked them up and walked out, and it seemed that no one even noticed I was there. No greeting, no acknowledgment, nothing.

This was extremely frustrating to deal with so early in the morning, especially when there was no accountability for leaving a customer waiting unnecessarily. On top of that, my car was left parked at the arrow in a way that caused confusion for other drivers. Per there...