Flight 102 Wine Bar — Restaurant in Bourbonnais

I was extremely disappointed with my experience today. Our main reason for going was the food. It turns out that the restaurant had new owners since January. The service we received from the waiters made us feel hurried and unwelcome. To make matters worse, both waiters handled the ice with their bare hands. I discovered something in my water after taking a sip, and even the jug of water had some foreign object in it. Despite sending it back, they didn't bother to bring a fresh glass of water. I observed one of the waiters squirting ketchup into a dish for us, and the same waiters made direct eye contact with me as one of them sniffed wine straight from the bottle. The garlic aioli was disappointingly cold and lacked any garlic flavor, tasting more like plain mayonnaise. The fries were not cooked through and were excessively seasoned. My burger was charred and overcooked, while my husband's steak, ordered medium-well, arrived overcooked as well. To make matters worse, they smothered the steak in gravy and left the mashed potatoes flavorless. The crab dish was both cold and lacking in taste. Surprisingly, the highlight of our meal was my daughter's cheese pizza. Additionally, they tried to sneakily charge us $21 for a pizza when the cheapest one on the menu was...

A real disappointment. The new owners have turned this from a very elegant classy place into something of a mess? (Saturday night and no owner in sight?)Wine Bottles everywhere on the backbar, a pile of liquor bottles stacked around a blender, a shelf stuffed with junk to the side of the cash register, a bartender in old blue jeans who spent most of his time talking with a young woman at the end of the bar. In the wine cellar by the front door were open boxes of peppers and other food items. Messy in there! I won't return, it's not the same! 🤨 (One positive amidst the disappointments was the bartender who had been there during my past visits. He remains an example of what a high-end restaurant bartender should be....

Excellent food and excellent service. Meatball appetizer was excellent. Seafood mac and cheese was tasty and so was the porcini and venison pappardelle dish. They have a decent wine selection and solid (smallish) bourbon selection.

I saw the one-star review from a few months ago and that person seems to be glass-half-empty. I ignored her her review and am glad we went here. This area doesn’t have many “fine” dining restaurants and the cuisine here is elevated. The staff may be casual but they are effective. Yes the prices are higher but the...