Burger King — Restaurant in Bowling Green

With the whole delivery/Doordash way of ordering, I have a concern. Burger king should take a piece out of McDonald's book, by means of using drink carriers INSIDE the delivery bags, instead of putting one sticker over the hole of the drink lid. I'm sorry, but you still can't trust people these days. So as soon as I recieved my (cold) order last night, I went straight to the sink to dump my drink out. It could have easily been tampered with JUST by taking the lid off. I'll pass. I've been reading so many horror stories lately of delivery drivers being so mad about tips/etc, that they do things deliberately. Yes, I did tip. Yes, I was hungry. Yes, I was mad that I wasted money. Just sucks that there's times where I'm too exhausted after getting my kids to bed, that I don't feel up for cooking for myself, so being able to order from one of my favorite fast food restaurants is an awesome thing. When it's done safely. Also, why are dudes showing up to deliver it under the name Jasmine...or a picture of a female is under the drive profile and a dude shows up. That kinda freaks me out with what's going on in the world...

Workers are very rude. We came to the drive thru and they forgot one part of the entire meal. We tried to go inside to get our forgotten food but the lobby was closed. We then proceeded to go to the drive thru speaker again to explain they forgot our food. A lady employee tells us to pull forward to the window and they will give us our food. We ask her if we could just park in a parking spot and if they could bring the food to us. She tells us no our lobby is closed. We get to the food window where the manager is there to hand us the food. He says nothing expect "what kind of sauce do you want?" And then he proceedes to hand us the food. We ask him how about a simple apology for forgetting our food and having to wait again for our food. This whole event has taken an hour at this point. After we asked him for an apology he states" sorry we are short staff and well you have an attitude". Horrible...

It would be great if zero stars were an option. Fries tasted like plastic. Crispy Chicken with Swiss, bacon, and no tomato had no Swiss, no bacon, but the tomato was there, too bad it was rock hard and I couldn't even bite into it! Don't forget the no carbonation in the Dr Pepper. Went in for a new sandwich and drink, but the 1 guy was too busy eating in the lobby to even acknowledge my existence while everyone else was in the back cleaning up for the night at 7pm. Had to yell to finally get someone to come to the counter, the young lady introduced herself as a manager and I explained my issue, but now just wanted a refund since it took so long to get anyone's attention. She stated she would have to try and get into contact with someone for that because she couldn't do it. Needless to say, I just gave up, no...