Starbucks — Restaurant in Bowling Green

I usually love this Starbucks, have been here many times but tonight I went and got one of my regular drinks, the tall iced caramel macchiato with extra flavoring but was charged 50 cents per pump of vanilla. I was told before that if it is the same flavor that is in the coffee that there wouldn't be any extra charge, but she insisted that she had to charge me for it. Sadly I was on my way to work so I needed the caffeine, but when I went to get my drink she just threw the straw at my drink and said have a good day. Not sure if I want to visit this Starbucks...

First time at this location on BG. We just moved to town, from Toledo. They only had two staff members working when I arrived, and the attendant let me know they were understaffed at that moment and it would be a few minutes wait. By the time I left, at least three more baristas had arrived. I think I only waited about 10 minutes total for two drinks and two breakfast items, being second in line when I arrived. At any stand alone location on Toledo, it's a half hour plus line at any point they are open. We will absolutely be back, even though it is across...

whoever is the blonde barista who was working nov. 18 around 1 p.m was probably the rudest person i’ve ever dealt with customer service wise. just because a customer doesn’t know the name for medium does not mean you can look to your coworker, scoff & then proceed to laugh in my face all while being rude & and then proceeding to run down your other coworkers all while i stand there waiting for my coffee. please retrain your baristas on...