Cheddar's Scratch Kitchen — Restaurant in Bowling Green

Took my Family This Sunday afternoon, after ordering our meals an appetizers, the lady brought our sodas to the table, in my sons glass was something about the size of a dime floating around in the glass , I kindly asked the waitress if she'd care to bring him another glass of soda, she just oh ok, not I'm sorry or checked too see what it my of been floating in the glass. Then later after 40 mins or more the waitress explains the meal was on its way out. The couple behind me were having problems with there meal they'd asked to speak too someone. I kindly again told the waitress its okay your busy were fine take your time. Our meal arrives the plates were placed to each of us but my son they didn't bring he's food I asked will he's food be out shortly we pray before eating ,so we waited for my sons food to arrive. Later it still never came I asked again the waitress will he's food be out soon it had been awhile, she says yes it'll be right out, an walks away. Again several minutes later another lady comes too the table explains the pot pie my son ordered wasn't gonna be given too him they didn't fix it. Said it would of took 30 min. Though We'd watched family's come order , eat an leave we had been there over a hour.were still there waiting.She explains my sons food was never fixed .they weren't bringing him anything out . But he could now a hour or so later our food sitting getting cold , that he could have something else but not what he wanted being told several times it was on its way out they were preparing the pot pie, an floating things in a drink she looks at my son like well to bad. He just explained its alright I'm not hungry ill just eat macaroni, she was ok goes an gets a tiny bowl an places on the table in front of him, hes 12 years old, the bowl was the size of a tiny tea cup. I was not putting myself above my son even if she tried to make it seem okay. I explained we came to eat as a family an after told it was done an complications, we were gonna be leaving. I wished her a blessed day. The lady there , Gave us a ticket for free chips on a next visit. Never been anywhere an treated that...

This review is based on a visit during the covet 19 virus pandemic. First off I can't thanks for hostess the waitress and everyone else in the restaurant for wearing their masks as they provided their usual service. Also many tables were simply closed in order to preserve 6 ft of space between patrons as they were seated. They are working off a reduced menu which fits on a single 8 1/2 by 11 page, which means they don't have to constantly clean the larger full menu and can instead print off a new menu for patrons as they come in. This ensures that the virus generally isn't on the menus at all. They also keep cleaners at least an hour area visible and marked as keep with the section number. I ordered the white fish with lemon pepper corn and green beans. My my friend ordered the steak and tenders combo with broccoli cheese casserole and something else I've completely forgotten. We also ordered the spinach dip as an appetizer.

Drinks came back almost immediately. Our sweet teas were sweet but not southern sweet if you know what I mean. Croissants drizzled with butter we're also served. The spinach dip was hot or at least the plate was and the spin dip itself was also hot but not burning. My fish was perfectly cooked on a better rice, with a green beans and corn as sides. Green beans were a little sweet corn was buttery. My Buddy saved half his meal for lunch later. His steak was cooked to medium and his tenders were not heavily breaded which is something I personally hate.

Overall, given all the challenges of providing food during this pandemic and the quality of the...

I wanted to share some things about mine and my families experience to your restaurant. We typically love our experience there which lead me there. I was sadly dissatisfied and disappointed.

When we arrived (2:30p) we waited about 30 to 35 minutes to be seated. There was several tables open however when I questioned about them i was told they are not useable. When we finally got seated which was the section of tables I was told was not "open". We then waited another 15 minutes just to put in our drink orders in, when we finally got our drinks two of them was flat and we waited another 10 minutes to get those. We ordered appetizers as soon as we put in our drink order. Another 40 minutes later our appetizers came out with our food. Since the table we was placed at was small for our family of 5 so therefore we was forced to box up our appetizers and not enjoy then hot and fresh. Our food was wrong there was sauce on things that shouldn't have, two of daughters food was wrong entree which forced them to wait another 15 minutes for them to get food. I received one refill the entire almost 3 hours we was there. The food tasted old and the mac and cheese was terrible. The server never gave me ranch for my salad and my husband had to request multiple time to get wet naps for his hands from the ribs. It was a terrible experience all the way around. Which we paid almost 100 dollars...