Fixed my computer issues but then proceeded to install programs and antivirus I never asked for. Had to ask him over 5 times to remove everything he installed on my computer that I never asked for. Never mentioned he smoked in his house so now my computer reeks of cigarettes so bad my house smells. Installed my nvme drive without the spacer so it is bent. I was very happy with his work until he went against my wishes and tried to convince me to use the programs that i specifically asked him not to install multiple times.
Respond: I have text messages that prove i asked you multiple times politely to not install said programs on my computer. My cooler had literally just failed and that is why i brought it to you. My computer was at no risk of causing a fire due to safeguards the motherboard has in place. That is like a mechanic who complains that people bring him broken cars to repair. My provided pictures are proof that this individual is a liar, I was never rude until i had to ask him over 5 times to remove stuff i never asked him to install. Extremely unprofessional to lie about the way you treated a customer then call me names. Do not ever do business with ER Computer repair in Bowling...
Read moreSome of the best advice I have ever received for troubleshooting a pc. ER was very helpful, very patient and very professional. The problem was pinpointed and fixed within no time. If you’re looking for an amazing computer repair shop: go here first! Honest and reliable people work here. I will return if I ever run into any issues again. Thanks again...
Read moreMy experience with them is that they will go the extra mile to see that the work is done correctly. Unlike other companies, they do that little extra that you find so rarely from other service-based companies. I'm a very...
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