Fresh Food Company — Restaurant in Bowling Green

So I currently attend western and decided that I was going to update my meal plan to the all access meal plan. Not sure if it had loaded on to my card yet I went to fresh to see if it would work. After seeing that it didn’t work me and a manager (with a cashier as witness) had talked about it and tried to figure it out but we couldn’t figure out why it didn’t work. So the manager told me I could eat free that Saturday and on the following Sunday until it got figured out. He said he’d write my name down and it would be taken care of. I was happy knowing that I would at least get to eat during the weekend until I came in on Sunday..... I spoke to a cashier thinking she would know what I was talking about when I explained my situation. Since she didn’t know I asked her to go get a manager to see if they knew what I was talking about but nope no one knew. It was because of the male manager that was there 2-3 o’clock in the afternoon. He told me he would tell everyone about it but did he? Nope. None of the managers knew about my situation and the offer that was given to me. So here I sit upset and embarrassed because the manager did not do what...

I eat here almost everyday for breakfast. In the past two days, I have come in, and there have not been any clean cups to use. I have had hairs in my scrambled eggs multiple times. As well as it takes a lot longer to get food than it did last semester. However, I do like most of the staff. It is just not as good as it was last semester. Also, I ate better food at basic training than I eat here. The eggs are not real that they serve, and I wish they served hard boiled eggs that were warm. I basically pay $7 for about one potato, an apple, and artificial scrambled eggs. One of the only reasons I eat here is because It is mandatory to have flex dollar, so WKU can make even more money than it already does. And It is close because I have...

Multiple times I have walked in with them serving stuff that wasn't on the menu in the front. I have had rice that tastes like dirt, moldy and/or hard bread, I've had plates and bowls multiple times that have been dirty, even ones they have served me. Hair has been in my food many times, and as well while some of the staff are nice, this one lady blocks the ID scanner like I'm gonna steal a meal swipe or something. This place sucks, and no it's not even good during breakfast time. Place either needs a full work up or needs to be shut down. Update: Today, I watched someone wash their hands in the...