Jimmy John's — Restaurant in Bowling Green

I went to the Jimmy John's on Campbell lane in front of Walmart. I have always been satisfied with the freshness and flavors at this location. On Friday, Aug. 4 at approximately 7:30. I ordered take out, specifically a Thai chicken wrap and a Jalapeno Ranch Chicken wrap. The tortillas were dried out and broke off into about 60 to 70 pieces. It's no wonder he didn't cut in in half which is customary. The vegetables, far from fresh, were mushy and both wraps tasted like salt from one end to the other. I think he forgot to put jalapeños in it. I didn't taste any jalpeño whatsoever. The sauce in the Thai chicken was good, unfortunately most of it ended up in the wrapper because the tortilla broke up so badly there was nothing to hold the sauce in the wrap. I used to enjoy getting sandwiches and wraps at Jimmy John's, but I doubt I will ever eat there ever again!! There is NOTHING I would...

Absolutely, on my life, the worst customer service I have ever experienced. My pregnant gf and I went it to get her a pickle, asked for it cut, and the lady said quarter or half as opposed to quartered or halved, my gf was like "a whole pickle cut up" the cashier audaciously rudely put her hands together in a chop chop cmon kind of way. Infuriating! I called this place and the manager told me "I was standing right there that didn't happen", she was making a wrap not watching, I said, "Check the camera", to which she rudely replied "that didn't happen and your language is what is rude, I pride myself on customer service!" Proud of customer service, which was god awful , while telling me I'm making things up (even though I said check the cameras) and am rude. Absolutely the worst customer service I have ever witnessed in my life, they should both be fired!!!...

Extremely fast service! By the time you order and walk the line to pick up your sandwich they are tossing it to you. Sandwiches are good, although the bread is a bit tough and the ingredients tend to slide out the end when you bite into it. Otherwise, its a pretty tasty change and variety of selections compared to boring Subway.

Service, besides being fast, is a little touch and go however. It's impossible to find a napkin and you aren't given one, and these sandwiches NEED napkins to consume! Also, when I tell them light on the mayo (because otherwise it's drenched in the white goop) they don't often pay attention to the "light mayo" request and I wind up with a goopy white mess rocketing out the other end of my bread...