Rally's — Restaurant in Bowling Green

Went there and I took my 90 year old Father with me and they only had one Lane open so therefore My father was the one that had to give and receive the money and food and drink the money first and change and the Lady working the drive thru window acted as if her arm's were broken she didn't want to reach out her arm's and when it came to her handling the drink she didn't quite give it to My 90 year old Father and he dropped it through the window all over him me and my vehicle and if that wasn't bad enough she ask if she needs to get my father another I said yes he needs something to drink with his meal so yes please we got it and we parked in the parking lot of Rally's on the 31w/bypass in Bowling Green Kentucky and My father took a drink of the cola he was supposed to get and believe this it wasn't cola it was carbonated water what they add with the cola to make it fizz it makes the pop Wake up gives it life if not for carbonated water added to the cola's it would be flat and taste even flatter then I call Rally's on the phone while I was in there parking lot and told them that they gave us carbonated water only and I ask if they would get my father another cola and they said yes to pull around and get it I said man y'all don't have but one lane open and there is seven cars I just counted in your drive through would you mind bringing it out to us by the time I get around there to y'all our food would be cold and I got a no quick so I called the Boss and she said that they were not allowed to go outside but I have seen with My 4 eye's I wear glasses ask people to pull forward and when they filled their order they would bring it out to them so therefore I will never eat there again... And their fish was dry and the Burger wasn't that...

Myself and a co-worker employed a few doors down from Rally's stop there three/four times a week after work, we provide them with monetary gain constantly. A few weeks ago we stopped by after work and went through the drive through and was completely annoyed by an older male working @ Rally's. My friend made a funny comment to the talking animated voice regarding our order and it was a simple comment stating that we are trying to talk here and can you stop interrupting us. The older employee makes nasty and rude comments to us down grading us with negative recourse. It was a machine that is always talking while your in your car talking to each other, my friend said nothing rude, negative or harmful towards a computer voice system. The rude older gentleman working at the window began making negative and disrespectful comments regarding the statement to the computer and continued to downgrade us in the car. This older gentleman should not be working in an environment where he has to deal with customers. We have stopped going to Rally's on 31 by pass. I can only wonder why anyone would eat there again. I suggest that you by pass that location and find another source of fulfillment when looking for a pleasant atmosphere to buy a...

I went through the d/t after a drs appt. The robot order-taker did not get my order right. I pull up to the window and the lady told me that I didn’t owe 25.04 but 36.45. Ok I order 2 3piece chicken strips meals with medium drinks and a large order of mozzarella sticks. I pay then once I get home I think about what I paid and that it doesn’t add up. I call to get clarity. I think the lady who waited on me was the same person who answered the phone. She told me she would look into it and call me back. Took my name, number, and receipt number. Waited all night and no call back. How does 2 combo meals and an order of mozzarella sticks equal 36.00? The cheese sticks were like 4.00. So that means the meals were 15.00 each. I’m getting so tired of every time I try to get fast food I end up getting cheated, overcharged, or half of my...