Cashier got our order wrong today and when my husband went back with the wrong burgers to have them correct it they refused because he didn't bring back the entire order, including every fry! They accused him of trying to steal food, threatened to call the cops on him and the guy from the back tried to fight him. The manager told him it was my fault because i didnt check the bags. I countrd the number of sandwiches and got out of there way. She also told him that I was "real chipper" and my only interaction with this woman was When she gave us our bags I said I didn't need any of the paper towel she was twisting around her wrist and shoving I to our bags. She said "Just in case!" And Continued putting bathroom paper towel in our last bag. I said "no thanks I don't need anymore garbage to through away." Took them out and put them on the counter. The guy in back was shouting at another female costumer from. The back as ae waited for our food. I feel like they are busy and tired, understaffed and under stocked but they really should try to work o. Their customer service. It's very lacking. They refused to give their names so he could talk to someone else about...
Read more!!!! DO NOT EAT HERE !!!! Absolutely disgusting establishment. Brought my children to play and never again. Upon walking into the establishment I immediately noticed the floors were filthy disgusting even slippery from the pure filth. That should have been my first indication. Next while walking thru the place to the counter I noticed the soda machine, that thing couldn't have been touched in months it was absolutely putrid. Continued to order some food for the kids since I wasn't going to break their hearts and tell them they can't play. My entire order (8 pc chicken nugget LG fry and frozen coke) was wrong but that wasn't a big deal to me that stuff happens but what was a big deal was the ABSOLUTE filth that covered the entire establishment. From the disgusting filth ridden windows to the slimy grease filled floors, the play area was disgusting, the bathroom was make shift and filthy and behind the counter where they were handling food without gloves and dirty fingernails was absolutely unacceptable. I highly recommend nobody eats at this establishment it needs to be shut down. Staff was beyond...
Read moreThis Burger King should be ashamed of itself I ordered 10 to 15 minutes ahead of time on their app and got there to go through the drive-thru with two cars in front of me it took 30 minutes to get up to the window then when we get to the window it takes at least 5 to 10 minutes or someone to come to window and tell us our order isn't ready yet and we had to pull up all waiting another 10 minutes for our food we finally got it and now they don't want to do a thing as far as refunding our money for the bad service. They offered two $15 coupons for future but I do not plan on going to any Burger King in the United States or anywhere in anytime soon until they refund my $45 and not in coupons. The people in the front office don't care about their customers. I would not go to the Burger King on Washington Street in brainerd Minnesota unless you're really desperate to get...
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