Subway — Restaurant in Brainerd

The staff are always friendly, but this is for corporate or the franchise owner;

Placed an order on your app for this location, you took payment, we got there and the store had closed up at 4, due to staffing issues.

Now again, nothing against the staff here, they voided the order which obviously initiated the refund. HOWEVER, you and my bank are gonna make me wait 3-5 days on a refund to process, but if a homeless person came in and stole a sandwich and some of your product, because they were starving, you would more than likely press charges correct?

Stop with the greed, and make it right rather than wrong, also if you plan on closing early, update the app and information, it’s really not...

Today me and my fiance and my sister went in to get some subs and there was a younger guy and women working. As we walked in the younger guy mumbled under his breath “oh my god”. We just ignored it and waited for one of them to help us. The younger guy told the girl to help us as she was cleaning up her space. She asked if he could because she was trying to clean up a bit. He said well I don’t wonna wash my hands again and looked away. She looked up and started washing her hands and the guy said yeah get the customers. We were the only ones there and I was really disappointed on how he was treating her and us. I walked out. Please watch how your employees are treating other coworkers and...

This subway is like any other. There is no drive through. In Covid times, the shop isn't set up well. There is about 6 feet between the sandwich line and exterior wall. When I was there, there were 7 people in line. We lined up against the wall, while people in the sandwich building process passed us as we made our way to the start line. There is hand sanitizer available at the entrance. The employees were fast, accurate and friendly. They obviously take great care to ensure people feel safe and have a good experience despite the weird set up. Will...