Subway — Restaurant in Brandon Township

Messed up on our order two times in the same visit. Had to get back in line for them to help which took an extra 10 minutes, by the time they corrected our order, the dippers were ice cold. One of our subs only had five meatballs on a foot-long. Our chicken dippers were ice cold (cheese wasn’t melted and chicken was frozen). By the time they made the correction with heating the dippers thoroughly, we only had eight minutes to eat our food before they closed which the employee told us. One of the employees kicked us out of the store at 9 o’clock, which is when they close I told her if they would’ve had our food done correctly, the first two times we would’ve been out of there on time and not had been in the store for 45 minutes, she then threatened to call the manager in which I told her to please do, and then she said she’ll call me tomorrow. The employee...

Ordered 2 sub sandwiches and 1 salad online for pickup and paid online. When my husband got there, they told him it was unpaid so he paid and they gave him someone else’s stuff (he didn’t know). He returned and explained what happened so they remade the order, refunded him for paying for someone else’s order, then they forgot to put lettuce in the salad 🤔 and only put some spinach and chicken. And as he checked again, they messed up on the 2nd sandwich again completely (wrong size, wrong sandwich.) I called and talked to a female worker who was extremely nice and apologetic and she explained her manager would call to make it right. Never heard anything else and when we tried to call back we were told they would call us. It’s been a few weeks, not too hopeful. But I would not ever recommend the online order...

I have been to a few subway in my day. Compared to subways in many other states or area's, I like this one in particular. The guests are interesting and lively. Everyone has an opinion, but if you want to know the local scoop in Brandon, this is the place to over hear it all. Of course there subs are great, the workers really know how to keep long lines moving quickly, which is amazing and make great subs all at same time without sacrificing customer care or quality. If you don't understand or appreciate this, you should, Very important. Overall any time I go to Subway, my first instinct is to drive 30 miles to this subway, even though I have a subway 1 mile from me, It's...