JF Kicks Restaurant & Patio Bar — Restaurant in Brandon

Update: The couple has responded and updated their review clearly gunning for the GM that was trying her best to deal with ENTITLED people. She was not rude nor was she unprofessional. It’s clear certain people do not like change and will say and do anything to shame someone’s name.

FYI They were not asked to leave. They rudely said they want their check and was leaving, as the GM offered to comp their food (not refund).

Unfairly Judging Hardworking Staff in a Busy Environment

Recently, I had the pleasure of dining at this incredible establishment, and I couldn't help but notice a couple that seemed to be causing quite a commotion with the staff. I later discovered that they had left a negative review, and I feel compelled to share my perspective on the matter.

From the moment I entered the restaurant, it was clear that the venue was packed, a testament to its popularity and the quality of its services. Despite the high volume of customers, the staff were doing their utmost to accommodate everyone and maintain a positive atmosphere.

As for the couple in question, it appeared they were not only being inconsiderate, but also rather entitled. I observed them having a heated exchange with the new general manager, who seemed to be handling the situation with grace and professionalism. It is important to remember that misunderstandings can happen, especially in a busy environment. However, the couple's behavior was nothing short of rude and tasteless.

The general manager tried her best to resolve the issue, but the couple persisted in their unpleasant demeanor. It's unfortunate that they chose to focus solely on their own experience, overlooking the efforts of the hardworking staff who were doing their best to serve a full house.

I would like to commend the general manager and her team for their exceptional service and professionalism under immense pressure. The food was excellent, the atmosphere was lively, and the live band was superb. It's unfortunate that a couple's poor behavior has cast a shadow on what was otherwise a fantastic evening. I highly recommend this establishment to anyone looking for great food, entertainment, and...

First time customer here. When my Fiancé and I first came in, we were sat at a table super close to the stage. Server came up and never introduced herself. Just asked what we wanted to drink. About 5-8 minutes later I turned around and she was cleaning a table off. Resturant wasn't busy and no one was waiting for a table. As someone who served for 9 years, I know how important it is to get drinks to a table right away. We ended up asking the host if we could sit on the patio. Once on the patio, it took a good 10 minutes for someone to come help us. There were only 3 other tables on the patio so not sure why it took so long. The server we had also didn't introduce herself. She was super nice, but didn't seem very knowledgeable. I asked for a drink menu and the only menu available was a beer menu. I asked if they had a menu with specialty mixed drinks and she said no, nor was she able to recommend anything. That alone was a lost upcharge because I stuck to water rather then ordering an alcoholic beverage or 2. We ordered the bang bang shrimp as an appetizer and then the Philly cheese stake and the Lobster roll for dinner. Our dinners came out 5+ minutes apart so I sat there fighting a few flies away from my food while waiting for my fiances food to come out so we could eat together. I was extremely disappointed with the lobster roll. For one, it was served ice cold. I've never had a New England Loboster roll, which is what it was described as, that was cold. Two, it wasn't made with actual lobster, it was made with the imitation stuff. As a former server, I've never in my life sent food back and ordered something else, but today I did. The server was very nice about it, but our experience over all was just not good, so we decided to cash out and leave instead of staying for dessert. Our normal bill when eatting out at a resturant with camparable prices, we easily spend conservatively $80. Today we only spent $47. We unfortunately will not be returning and will also not be recommending your establishment to any...

Hey friends, time for another review JF Kicks Restaurant. First off, we got our order to go. Family was over and we wanted some decent food.... Bang for the buck, you know?... Our order was large and pretty on queue. Let's discuss first off, the kiddos, kids hot dog and fries. My son inhaled it. It looked cooked evenly and seasoned fries. Good crunch and combined with ketchup, you can't go wrong. My other kiddo got the cheeseburger minis... Wow, I tried it. Juicy, cooked well and didn't even need ketchup. Big winner. I ordered the lobster rolls. They were okay.... On hot dog bun used with "some lobster mixture". Needed more seasoning and bigger chunks of lobster. It was moist and that's basically it. For 19, I'd pass. The picture gets you excited but the end result was ooohhhh geesh...The inlaws got a Cobb salad and chicken quesadilla. The Cobb salad needed more to it... Bacon, cheese, egg. The dressing was honey mustard. I'd suggest the ranch but it's a lil spicy. The quesadilla was big....wooof. A two bagger lol half now and half later. Seasoned chicken and cheese and the fixings, you can't go wrong. The Mrs. got the boneless chicken wings sauced in honey BBQ but they were barely sauced... I mean drench them lol Her garlic chips were good. Nice garlic zing and seasoned well. Now to me, the star was the buffalo chicken dip. When we first looked it, it was totally unappealing.... But first bite, was so good. Seasoned chips came with it. Real chicken, cheese and the buffalo sauce. I think I needed to just have that... at the restaurant, hot and fresh. The waitress Gina took our order and got everything right. The bill including tip was over $113, not terrible. The restaurant and bar looked like fun but another time without kids lol So, if you are asking me, do you give it a try? I'd say yes but really pay attention to what you order. Don't order on looks, read the description a la the lobster roll. I'm from New England... That isn't a lobster roll.... I'd also eat at t restaurant too. Anyways, remember enjoy what...