Dunkin' — Restaurant in Branford

I waited in line 12 while the workers 3 of them were in the back. Well I was in line and older man stepped up so the counter behind me, the worker came out from the back and said to the sir your usual and he said no I need two of them today. I said well excuse me I was here first and she goes oh my manager who's putting in the drawer is going to take you so the manager put in the drawer and said I'm going to help the drive-thru they were here before you and walked away. My nephew just came home from the hospital I'm having seizures and he's blind three months old I was there to get donuts and cups of Joe for the whole family because everybody's going over there tonight and both people that worked with me at your store...

This place is a complete shitshow. I use the app to order so I can snag my order on the go and get to work for 5:30am in Trumbull from NB. This is the fifth time they’ve trashed my order and by that I mean I ordered at 4:45am, got there to pick it up at 5am, the dude didn’t even make my order and I waited fit another 10 mins before I watched him make someone else’s order who’s just gotten there. I told him I had to go and asked where my order was and he looked at me like I was a moron then asked if I wanted Tom to make it. I told him no I didn’t have time and I wanted a refund. He told me to come back later. $21...

This store is horrible I went in there this morning was beyond pleasant with the staff members first they said there card machine was down they only accept cash which is very unacceptable than I ordered a raisin bagel and they gave me a burnt bagel l I have my veneers done my teeth done so there is no way I am able to bite into a burn bagel lol I will never return back to this store to support there business I feel like I have been ripped off from my money that I work hard for I called the store over 30x and no one picked up which is very unprofessional, what a waste of my time and money especially a waste of...