Wendy's — Restaurant in Brevard

When an employee makes a diet drink and a regular drink but doesn't mark the cup that is bad enough, but when a customer explains that they are diabetic, the correct thing to do would be to dump the drinks and make new ones. I realize that drinks are only $1 right now, but I stop by Wendy's several times a week and some days multiple times for multiple people. I expect when I order something that it be quick, semi-edible, and my order to at least be accurate. I enjoy eating the salads and baked potatoes but I can get these items elsewhere. Then for an employee to look at me like I have 3 heads for simply asking them to make me a diet soda. I am severely diabetic and take multiple insulin products and injections daily. I have to be very careful with the food I consume or it can end up being the difference in having a great day or ending up admitted to the hospital. Today, I ended up leaving with two sodas unsure which one was the diet. Today, I left Wendy's very disappointed. Today, I went without my caffeine because a Wendy's employee doesn't care about customers and potentially put a customer in peril. Not a good day for Wendy's! If I could rate them 0 I would and please understand prior to today I would have ranked them among my favorites and at least 4.5 stars but they no longer deserve my patronage. Be sure you check your sodas carefully if you...

We went through the drive-through to get 2 Baconators and french fries. When we ordered, I specifically requested singles, not doubles. When we finally got up to the window, the girl asked if we were the double Baconators and fries. I told her no, the Baconators were singles. She informed me that you had to specify for the Baconators to be singles. Otherwise, they were always doubles. I told her that I did request singles. She couldn't change it herself and had to get, I'm assuming, the shift manager to change the order. When I asked how much I owe her, she repeated the same price as before. I asked why it was the same price for singles and doubles? The girl again asked the shift manager, who rudely implied she'd already changed the price, which she had not. The shift manager informed me it was the same price as she'd told me earlier. I realize that managers are having a hard time because of no one wanting to work. That being said, there were two girls at the window besides the shift manager. I'm sure the shift manager was tired, but there's no reason to be rude and charging me the same price for singles as doubles and not giving me a receipt. I doubt that...

Just moved to town last night. Got in late and we were hungry. Not knowing the area, google said the only thing open at 11pm was wendys. So we went there. Pulled up and asked the gentleman about chili. He said he only had 2 small, we said ok we will take that. Then he comes back and said he lied he only has one. I asked him if he was messing with me and he got mouthy. Then i asked about a family sized nugget as we are a family of 6. He told me i could order it on the app, while sittin the drive through. I said why would i do that when im already ordering here, he said just following protocol. Then i requested 10 cheeseburgers and was told no, if i wanted 10 i needed to call and order them in advance. So i said i wanna speak with your manager and he said he was one then told me i could catch him outside. Have made formal complaint with corporate. Seems like they were just lazy and didn't want...