I recently visited the New China Buffet in Brewton, Alabama, and I must say, the experience was far from satisfactory.
The most concerning issue was the lack of hygiene. On one occasion, I witnessed a worker scraping food off the bar and back into the serving dish that the public was eating from. This is not only unappetizing but also raises serious health concerns.
Additionally, our waiter was seen using the restroom and returning to work without washing his hands. This is a basic hygiene practice that should be followed by all restaurant staff, and it was disheartening to see it neglected.
As for the food, it was subpar at best. The quality was reminiscent of frozen food from a supermarket, lacking the freshness and flavor one would expect from a buffet. It felt as if we had visited the frozen food section of Walmart rather than a restaurant.
The dessert bar was another disappointment. It consisted of off-brand Little Debbie cakes that were cut up and served. This felt like a shortcut and lacked the creativity and effort one would expect from a restaurant dessert offering. Our drinks were refilled only once, and we had to hunt the waiter down for that. Plates were cleared only once as well.
In conclusion, my experience at the New China Buffet was disappointing. The lack of hygiene, poor food quality, and uninspiring dessert selection significantly detracted from the dining experience. I hope the management takes these concerns seriously and implements necessary changes to improve...
Read moreMy spouse and I went to New China Buffet for a late anniversary lunch. I can only say the restaurant is mediocre. It wasn't horrible but it wasn't great either. Starting with a lack of greeting the only words said to us by the hostess were "only two?" while holding up two fingers. Our drink order was taken I got hot tea and my husband got sweet tea. Although obviously a buffet it would have been nice if we would have been told to help ourselves or to let them know if we needed anything. But after setting down our drinks she then left without a word. For the most part the food tasted good. My biggest complaint was the food was only lukewarm. Even the egg drop soup was closer to cool rather than warm. Although very reasonably priced my husband and I decided we won't be going back for two main reasons first the lack of friendliness or greeting (its uncomfortable when you don't feel welcome) and second the...
Read moreI recently visited this restaurant for the first time. I have several food restrictions due to having chronic daily migraines and being a pescatarian. The young man up front was incredibly gracious, personable, and helpful. He even insisted on calling back to the kitchen to confirm that my food could be made without my migraine triggers, which I wouldn’t have asked them to do. I haven’t experienced such wonderful customer service in a very long time, and the food was delicious! I can’t wait to return.
Sadly, upon my return I encountered different staff who were quite rude despite my not needing to ask any questions on 2nd visit. Food was...
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