Rita's Italian Ice & Frozen Custard — Restaurant in Bristol Township

Visited 3 times this year. Each time it got worse, last Thursday was pitiful got 4 quarts, the rootbeer was good. The.lemon was so sour we couldn't eat it. The 2 cherry ones were dark pink tasted like frozen sugar water. In fact about to throw 3 quarts out. Could find a few specks of fruit. Never offer a discount needless to say I am done, from now on I will be going to a Durham Road Ritas, plenty of fruit in container, since first day it was buy 3 quarts fet one free,they gave a generous amount of cups not the tiny ones. Had plastic bags instead of paper. With the paper bags in summer by the time you get them home they rip. Seems to me the Rita's in6 Croydon takes all the cost cutting measures they can. So I will go 5 miles out of my way croydon n or water ice. Must say it. 13 was clean and the staff...

I searched high and low for the illusive strawberry flavor but to no avail. I happened upon the Rita's Water Ice of Croydon and was greeted by the owner, Brian. He informed me that he, too, was out of strawberry. However, being the outstanding human he is, he mentioned he takes requests for flavors and was more than eager to fulfill my request. After 10 short minutes of waiting, I was enjoying my delicious frozen treat, the Strawberry Gelati. I regrettably cannot say I receive customer service of this magnitude often, but when I do, I feel it only appropriate to pay dues when it is...

I usually have a good experience here, but not tonight! Girl was very rude, even my 10 year old nephew said she was. He asked for a 5 layer gelota, and her response was “were done that”, with a heavy attitude. Then she gave me a small, when I ordered a large, and when I said something she grabbed it off the counter and threw it in the trash. If my nephew wasn’t with me, and wanted his water ice, I would have left right there. It will be a long time before I go back to this...