Subway — Restaurant in Bristol

I wasn't really thinking of doing a review but after seeing so many negative ones for this location I had to. This is my go-to Subway, I have a blast with each person working and my sandwich is always amazing.

Last night I did one of my usual online orders, a Tuna. It was ready when I got in, filled my drink, had a laugh with a customer, got my chips, gave a $3 tip and left. I got home, added my chips took 2 bites before realizing, there was no tuna! I was so dumbfounded that there was no tuna but that I even opened it and didnt process that there was no tuna🤦‍♀️ I called the store and the young girl working was dumbfounded as well lmao I went back, and she was so sweet and apologizing the whole time. She remade my sandwich WITH the tuna and gave me a cookie for the trouble. It was one of the most hilarious and innocent mistake experiences. She even let me keep the chees sandwich, which was also great! Kiddo still earned...

They do NOT even deserve the 1 star should be 0 I don’t know if she was a management or what but the older lady who works here is EXTREMELY RUDE AND UNPROFESSIONAL! I can’t not express enough avoid this location at all costs refused to allow me to order what I wanted on my sand which then overcharged me because she was mad I wanted extra olives on my sandwich and refused to put them on but them charged me extra for them! ridiculous subway has gone downhill 15$ for a sandwich is crazy for someone to dictate what I'm allowed to get on it she deserves to be fired and looked into and she yelled at her employee for trying to be understanding with me poor guy did not deserve to be treated that way by her i wish i got her name because she is the worst person I've ever met and had no problem back-talking and degrading me for trying to order my sandwich i will NEVER return here as long as she works here and will advice others...

So I went to your subway on Mother’s Day around 12:30 to get my family of 6 sandwiches. We brought in coupons to use as well, because obviously we are a big family. Right when we walked in and said we were getting 6 sandwiches this one girl with short hair immediately gave us attitude saying “6” like she was annoyed by the amount. So we obviously apologized, and ordered 5 instead. This girl with blonde hair and glasses came out and started helping her because obviously 5 sandwiches at rush hour is difficult. But there was no reason this girl was being the way she was about the order. We were notified that with the coupons we could only order from a specific menu and so we needed to call my mother to just make sure we got her order correct obviously with the change of ordering. And she when I was calling she gave attitude asking “okay we’ll do we know the next one.” The overall experience was unprofessional...