Popeyes Louisiana Kitchen — Restaurant in Broadview Heights

I've been here several times. The last time they completely ignored me standing at the counter. I ended up leaving after 10 min. I love Popeyes so I figured id try this location again. They were rude, took about 5 min before they took my order, then took an additional 20 min to prep a 3 piece with mashed potatoes. Food quality was mediocre, none of it was fresh they just weren't in a hurry. 1 guy with ear buds in, one confused teenager. They must have pointed at the order screen in the back 20 times. The manager finally came over but didn't do anything to help. She didn't seem to care much either. Considering it's 2 in the afternoon with 3 people waiting behind me and no real rush id say skip this rest area and hit the next one unless you...

What ever lady worked tonight was very very unprofessional and just absolutely frustrating she knows she has a line and tells her cook to just close down the fryers when they don’t even close yet when they should see what her line wants or needs first not only did I wait in line for over 15 minutes she didn’t have anything I wanted or needed she was willing to drop biscuits for me but not chicken and then she can fry fries but not my order which seemed ridiculous to me when he clearly just asked her are u sure and she responded with yea I’ll tell them I told u to call it for the night very very bad customer service!!!!!!!!!!! I refuse to stop at this...

Unfortunate. I stopped in at 7pm on 5/30/25 The workers here were friendly and fairly quick however the food wasn't entirely what I come to expect from Popeyes. I ordered a 5pcs chicken tenders combo with fries. The biscuit was unfortunately pretty dry and the chicken tenders themselves were pretty flat and mostly just breading. For $18 I expected a lot better $18 for this seems insane and only left me feeling sad. Overall taste wise it's okay but not as good as a full size Popeyes location and I would recommend just going somewhere else if you can but this place will work if you're really hungry...