Please tell your young lady that makes sandwiches, she made mine at 7:30pm Thursday June 6, that I apologize for forgetting to ask for oil and vinegar, it dawned on me that I forgot right before the other person was about to cut the sandwich that I forgot to ask for it, I felt as though she showed me her attitude which was not nice, as though I did the worst thing by forgetting. She had some kind of negative vibe with me she never smiled and appeared very friendly. I should have said that was OK to not wanting the sandwich but the guy that rung me up was friendly from the time I walked in. After she put on the oil and vinegar, I said thank you and she said nothing, so I said to her your welcome. I considered that absolutely rude, to not say your welcome and I know she heard me. I live close to this one, I rather drive to Champlin in order not to encounter her again, the distance is equal. She really acted like I did something to her by forgetting, bad customer service, back in the day I would have been let go from McDonald's with that kind of attitude 😑. I said from the beginning I apologize, she had no comment. I wish I would have kept my...
Read moreThis is amended to a higher grade, without edit, because I have great respect for companies who care about customer feedback and making things right. The CC did still happen, so I cannot give a perfect 5
I got cross contaminated when I specified I'm a celiac patient...I felt comfortable placing an order because of how careful Jersey Mike's has been, but when I went in, there was a kid who had no idea my sandwich was made, it wasn't bagged, and he initially handed it to another customer. I lost all confidence at that point, and my suspicions were confirmed about 10 minutes after eating my food.
I'm just incredibly disappointed. I am bed bound when I have these exposures that shouldn't have happened, and I'll likely miss work tomorrow too (not to be dramatic, it's just true).
Positive star portion reflects my...
Read moreI just had a sub delivered from the Brooklyn Park Jersey Mike’s, and it completely hit the spot! It arrived fresh, perfectly packaged, and exactly how I ordered it—down to every detail in the special instructions. I’m usually hesitant about delivery, but this experience was flawless. The team clearly took care in preparing my order, and I really appreciate that level of attention. Every time I visit this location, the staff is consistently warm, friendly, and helpful. The Edina location off 77th is fantastic too—shoutout to both teams for the great service. Thank you for always delivering quality and brightening my day. I truly love...
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