J. Cody's Steaks and Barbeque — Restaurant in Bryan

Best customer service, hands down...Thank You ladies, sorry I didn't get your names, yall were the best..Smiles in every single one, from the sweet girls helping us out at the register's to the guys who came out with our food...we had a small thing happen with another customer,(I didn't argue nor did I complain to them about it), they saw what happen and they knew the other customers were wrong for what they did...Not even 5 minutes later another young lady came out and asked if everything was ok, I said yes. Yes because I didn't have no problem with them(it was the other customers) She then said I heard what happen, they shouldn't have done that is there anything I can do to help you so your experience won't be a bad one.. I told her strait up, it's not yall it was that customer and I didn't want to argue with them...So then she said did you needed anything else, I asked my daughter if she still wanted that other STUFFED BAKED POTATO since that's what were going to do before we were rudely interrupted (that's how good it was, and she's a picky eater) she said yes..So I asked her for it and proceeded to the register to pay for it.As she walked out the kitchen wile I was paying she goes- "Dont worry we got it.. I said no because it's not your fault..She goes - "ITS ON THE HOUSE"- and was not charged for it... I really appreciate this..you didn't have to but I thank you for it all... All this to say that they have the best customer service and they really care about them too.. PS we came down here from Houston looking at a job that we are about to start. We do custom carpentry work..and were looking around the town because we need our people to stay in a hotel and know were we can come and eat,just because we like to plan everything ahead.. well you just earned 11 more customers, because this is were we are bringing our workers to eat when ever we come down here... Again...

Yesterday was my first visit to J. Cody's. We were greeted and seated immediately, and I really liked the atmosphere of the restaurant. The jalapeño cornbread was excellent. Also got the basket with fried Okra, onions, and French fries. Said it included squash, but we didn't see only but a couple of pieces of it. It took a long time for the food to come out, despite the place not being busy and I was hoping to see steam come off the food, but sadly it looked like it had been sitting out awhile.

I got the 3 meat plate with marbled brisket, chopped brisket, jalapeño sausage, and the corn and mac and cheese. The brisket was very dry, and the chopped looked like they used the oldest brisket available that had been sitting out. I struggled to swallow the brisket; no flavor, and it was so dry I had to pour bbq sauce on it to get it down. The chopped was so bad I gave up on it and left it. The sausage and sides were good, but didn't seem fresh. Would have been better if the food came out hot.

Our server was nice, but she never checked on us or asked how everything was. We were thanked by employees when we left. Not sure if the restaurant was just having a bad day, as even their payment system wasn't working well from what our waitress told us. My suggestions would include not sending out food that is not hot or does not meet a standard of excellence, changing the preparation of the brisket, and to always check on the tables and ask how everything is. If they fix those 3 things, then I would be willing to come back and give it another shot. Regardless, I desire this review to serve constructively, and I wish them and their team...

The food, atmosphere and our server were all mostly amazing. We loved the fried okra,onion,squash, and potatoes appetizer. Our server was a young man, very fun and personable. The brisket wasn’t too great though, seemed like it wasn’t cooked long enough. And my main reason for the three stars is the attitude from the older hispanic lady who seemed personally offended when my brother didn’t like the chicken fried steak burger. He thought it was dry and we asked the server for a hamburger instead. She walked over after and demanded to know what was wrong with it. Then when she brought his hamburger out she said “I’ll come back to check how this one is.” with lots of unnecessary attitude. They didn’t take the sandwhich completely off, only 50% which I don’t think is standard practice but that’s fine, we understand and didn’t say anything about it. As we were leaving I smiled and said “thank you, bye” as she ugly mugged all of us for no reason. We were not rude about him not liking the original sandwhich, nor did we make a big deal out of it or call it gross or anything I think was offensive so I’m really not sure what her problem is. She definitely needs an attitude adjustment. Hope her day is...