I got the All You Can Eat buffet. At the end I noticed they charged me for a ton of stuff (Scallops, Fried Cheese Cake, Fried Oreos).
I’d been to the restaurant once before for dinner, and the deserts were included in the All You Can Eat. Apparently for lunch, it’s different.
The menu is two sides, and only one side is included under All You Can Eat. The other side has price tags. I assumed those were the prices if you DIDN'T buy the All You Can Eat. This was supported by my prior experience eating desert for free under the All You Can Eat.
I told the waiter about the issue, and he told the manager. The manager dryly said “So you want me to take off the charge because you misread the menu?”
I maintain that I did NOT misread the menu - the literal content of the menu, combined with my past experience at this restaurant, led me to believe the All You Can Eat covered both sides of the menu - so the most I would accept is that I misunderstood the menu - and even then, the deal doesn’t say “this side only” or anything like it.
Anyway, I more or less gave up right then and there, but after she walked away, our waiter said the owner was getting involved. The manager brought me an amended receipt with the deserts taken off, but not the scallops. The manager chastised me a little further, like I was trying to swindle free food or something.
Shoutout to our waiter Emmanuel for being cool about it. The Gyoza was bomb, too. Probably not coming back though.