The other night my wife went to the habit to grab dinner to go. When she got home (5-7) the burgers were wrong and the fries soggy. It was 8pm and we live over 7 miles away. So I called to let them know for the second time they again failed their service and quality of food. We spoke with a female who answered the phone and she told us that they would make it right and appologized only to find out today when we went to get this corrected that they train managers to give proper information....and that because I was not given a name and did not know that it was my responsibility that i wasnt trained by them to get a name and that it was unfortuatly too bad. The quality of food here has dropped significantly since they opened...this is the second time that we actually informed them...cause they didnt do it right the first complaint, however there were several times prior that is actually the reason that we felt the need to make a call to begin. We normally would eat here several times amonth with our entire family...paying over $70 each time when we dine here. It is no longer a place that we will be paying to enjoy...cause they dont make it that way and back their service the way a establishment should. Poor customer service. The customer is not always right here and leaves feeling stupid. Thanks managers at...
Read moreReally good burgerThe Habit Burger Grill is a solid choice for a fast-casual burger. The "Charburger" lives up to its name with a nice, smoky flavor from the open-flame grill. The toppings are always fresh, especially the lettuce and tomato, and the caramelized onions add a great touch of sweetness. The fries are perfectly crispy and their milkshakes are thick and creamy. While the burgers are consistently good, the service can sometimes be a bit slow, especially during peak hours. It's not a deal-breaker, but it's more of a sit-down pace than a quick fast-food experience. All in all, The Habit is a fantastic option for a high-quality burger that’s a step above typical fast-food chains, but be prepared for a small wait. A very...
Read moreI FIRST HAD A HAMBURGER AT THE HABIT BURGER GRILL IN GOLETA CALIFORNIA IN 1969. SINCE THEN I HAVE EATEN AT THE HABIT BURGER GRILL IN BUELLTON SANTA BARBARA, GOLETA, ENCINO, VENTURA, AND OXNARD. IN EVERY HABIT BURGER GRILL I HAVE EATEN IN,THE FOOD ALWAYS TASTES THE SAME, IT IS FRESH, TASTY, JUICY AND FLAVORFUL. ALL THE HABIT BURGER GRILL EATERIES ARE ALWAY CLEAN AND THE STAFFING HAS ALWAYS BEEN VERY COURTEOUS AND PROFESSIONAL. TODAY 6-13-2021 I ATE A CHICKEN CLUB SANDWICH AT THE RECENTLY BUILT HABIT BURGER GRILL IN BUELLTON CA AND I WAS TRULY IMPRESSED WITH THE LAYOUT AND SERVICE. I PLAN ON EATING AT THE HABIT BURGER GRILL FOR MANY MORE YEARS TO COME. TRY IT ONCE AND YOU WILL BE COMING BACK FOR YEARS...
Read more