Date of Visit: 04/24/2025 – Around 6:30 PM
I rarely leave reviews, but my experience at this restaurant was deeply disappointing and needs to be addressed. While the food itself was average and service time reasonable, the issue began when it came time to pay.
When I asked for the check, the server initially brought over a handwritten slip on yellow paper with no itemized pricing, no taxes, and no transparency—just a vague summary of what we ordered. I requested a proper receipt showing detailed pricing, and when she returned with it, I noticed the listed price for a regular Sul Lung Tang was $16.55—despite the menu stating it was approximately $16.24.
I politely questioned the discrepancy, and the server’s response was completely unacceptable. She admitted they adjusted the prices in their system because they “didn’t want to deal with coins” and had “too many pennies.” In other words, they are rounding prices up on every customer without disclosing it—and pocketing the difference.
This is not only misleading and unprofessional, but it’s borderline unethical. Customers should never be charged more than what is listed on the menu, especially without notice. And to still ask for a tip after knowingly overcharging patrons? That’s a serious red flag.
I hope management sees this and reconsiders both its pricing practices and the training of its staff. Transparency and honesty are the bare minimum in customer service—and unfortunately, that was missing...
Read moreThis place is just... whatever. Very small restaurant that you can go to for your korean soup cravings. It's a soup place. But I wouldn't come back here unless as a last resort (most food places I WANT to go to are usually closed early mornings). If you separate the dumplings and meat from the broth itself (dumpling platter, meat platter), they are flavorless and not worth the price.
Their seollongtang (ox-bone soup) is okay, there's nothing wrong with it flavor-wise. A bit bland, sure, but that's usually how all seollongtang taste like. Kind of not worth it at its ever-increasing price though. But my dissatisfaction lies on ordering something that isn't soup from their menu--their dumpling platter. It really has no flavor. From the outside texture of the dumplings, they are either handmade (no fine molding typically found in frozen instant dumplings, found in the korean market) or VERY cheaply bought. The dough wrapped around the filling of the dumpling is flimsy, making it really easy to poke through a dumpling with chopsticks. Dumpling is too soft and NOT firm. The filling of the dumpling is just meat thrown inside with tiny bits of vegetables. There is NO seasoning nor a single OUNCE of flavor in these dumplings. I had to drown the dumplings in the sauce that was provided, but even that was not enough.
I would rather eat instant frozen dumplings I can find at a cheaper price at the local Asian market. Feel free to eat here as a...
Read moreAll the Koreans go here when they want authentic homemade style ox-bone soup and dumplings. I've been going to this place since they opened up decades ago as I've been living in Fullerton for over 30 years now. I've been eating their dumpling soup at least once a week because it never raised my blood sugar. However last week when I ate their dumpling soup, the texture and the taste were way different, and my blood sugar hike up so much and didn't come down for hours even with additional insulin. I called this place to ask if they had changed, and they simply said that they don't make the dumplings there anymore but just gets them from a vendor now. I know new dumplings are full of sugar and/or highly processed because I wear glucose monitors 24/7 and this tells me the quality of food I'm eating instantly. It's a real shame and I will really miss those old dumplings. And for all I know, their bone soup could be an instant soup out of package just as well, now. All this time I thought their success was because their food was like you would make it at home yourself. ...
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