Burger King — Restaurant in Buffalo

It was absolutely horrible, the manager was rude, it was 4:00 on may 13th. I had my meal prepared wrong for me the night before, I didn't know until I got all the way home. I ended up calling the wrong burger King on Delaware, whom by the way were absolutely excellent in helping me, although it wasn't their mistake which they had no idea. I was told to come back for another meal free of charge and were very apologetic. So I thought I was calling the burger King on hertel so when I went back to pick up my meal the next day which was 5/13, I had to explain what happened which was fine but then I was told that I called the wrong burger King and I didn't get it from there, which made me upset, because I know where I received my services from, so after being taken through hoops and loops and told to get a receipt I was denied my meal from an angry manager as if I was trying to scam her out of a meal. Good thing I wasn't allergic to tomatoes because had I bit into it and broke out, I would've sued burger King. Especially after their service was...

Okay, so I actually like BK for its fries. I think they are WAY better then the competitors. But we (myself, my husband, and my father) decided to try the impossible whopper yesterday. We were all pleasantly surprised. It tasted just like the real deal. (I'm not a vegetarian or vegan, I just wanted to try it out.) I think it's great because it gives more options for people who are vegetarians. It just depends on how strict they are and if they mind buying from a fast food burger chain. Anyway, like I said, ours were delicious and I was feeling too full to even eat my fries after eating almost a whole impossible whopper so my 5 year old happily ate those all when she got home from school. The location was clean and not too crowded. We got lots of questions from people about the burger wondering if...

I really like the staff here... they are nice and it seems like they genuinely want you to enjoy your meal... They looked out for me when I ordered something I didn't want... When I say they I mean both the cashier AND manager suggested that they will make me something else with no problem... I didn't want it to be a big deal so I say no that's fine thank you but they insisted and made me something else... it was done in no time and it was awesome and I honestly appreciate them for being concerned and helpful... I know its Burger King but its just really cool that those people are so nice... and it's a good thing cause I could have left with the sandwich I had and my opinion would have just been "I didn't like the sandwich I ordered" and that's all lol Good job BK on...