Caribbean Experience — Restaurant in Buffalo

I can't speak to the quality of the food because I was never able to try it. But what I can say is the service was bad enough for me to be sure there won't be a second chance. I didn't expect anything fancy just by looking at the outside, but I also didn't expect such terrible service or better said lack of. First you walk in it's a bar no bartender towards the very back there's a small stair way which leads to several tables figured maybe there would be an employee back there . Nope no one in sight . Further to the bery end was a hallway with an out of service restroom and the next door too you in a smaller hallway which was the counter for ordering. Keep in mind at this point I've walked past the bar up the stairs through the dining area up more stairs through the hall and in the smaller hallway. Now there's 10 people in line. They all seemed to have already ordered as they just pick up bags and leave. I'm standing at the counter at least 10 minutes by now the 2 ladies have looked me in my face several times as there's very little space and almost impossible to not look at me. No smile no just a minute nothing. Eventually more people start arriving and as they come in standing way behind me in the line the ladies start greeting and carrying conversations with them. They proceed to take orders as in with an S multiple of them, right over my head now I have people exchanging money and bag over me in a super small space. So much for social distancing. By now I'm begging my wife we just leave. I then still standing in line try calling the phone and placing my order by phone. They realize it's me calling laugh and hang up. So I turned around and left. Never...

This place gave me an caribbean experience I will never forget on Saturday night, it will be your own people who are so messed up! We went here for an after hours spot. Food was good we were having a good time. The situations starts with some lady who was very rude to me and my sisters in the bathroom, I told security about the uncomfortable situation, but we got kicked out? When we told security they acted like they were about to do something then we realized the patron and one of the female security guards were hanging out at the bar. As one my sister is looking for her phone my other 5’4 sister was pushed out of the spot by one of the security guards as he threatened to get other females to jump us. She was man-handled by a loser of a security guard. There’s so much details to this incident than I can even describe. Never been treated this bad, to be grown career women this was the worst experience. This was traumatizing on so many levels and nobody was there to even diffuse the situation because they were all friends or family of another! Not many people are reading this review for the after hours restaurant, but this establishment is not safe for females to be in. When security is fighting with defenseless females at a bar that’s empty that’s never an experience I would want...

This bar is a joke now. The “Jamaican” food taste like it’s made by Americans. Tried to host my birthday party but the wench couldn’t be decent enough to call me back even though I planned it a month ahead. So I couldn’t bring my own dj to actually get the party started. So how about on the night I’m supposed to have the party, they charge ME $10 at the door and it’s completely empty. 3 djs playing trash music when I requested more upbeat dancehall, not that old school slow reggae bs. So $10 wasted for 10 ppl to be there holding up the wall all night. We just left, not only was my party ruined because of their horrible planning & communication skills, it was also an embarrassment knowing how excited everyone has been for my party just for there to BE no party. Caribbean has let us down once again but for the LAST time because I’m never stepping foot in this club again. It’s really fallen off. I don’t even think authentic Jamaicans run this place anymore. It’s too...