Denny's — Restaurant in Burbank

I've been a regular at Denny's since the 70's. Today (10-6-2021) is the first time I've had this bad of an experience in ANY restaurant. They must have a new cook or maybe the owner had to learn to cook fast not having enough people to cover shifts, I don't know but I should have cooked at home today as my wife originally suggested. I thought I was doing good for her to take her out to lunch, but not this time. Undercooked (considerably undercooked) was: bacon, hashbrowns, egg whites on over easy eggs. This is the second time today after a week ago having the same issue with the Grilled English Muffin. You're suppose to butter it on both sides and fry it on the grill (thus the term "grilled english muffin". It came back dry, white and with whipped butter on the side. Whatttt??? Come on! Teach the guy to cook, please.... To top all this off, the coffee creamer was curdling up and had to ask for more coffee. When they brought more coffee, it was either burnt or possibly just way too strong. This coming from someone who LOVES strong coffee but not if it's not a quality coffee "ok" to be strong or maybe it was burnt... ??? I was asked at check out, "was everything ok?". I answered no and after being asked "why's that?" I layed it out as I have here above. Told here that it's not usual but 2nd time with Grilled English Muffin issue in two weeks and this time was WORST restaurant experience in my life, no, not acceptable to undercook, cook wrong and have poor coffee service on top of it. NOT AT DENNY'S. Sorry Denny's but you need to step up your act there on Alameda Ave., in Burbank. Spend the time to cook it good and learn to cook a Grilled English Muffin. It's really easy! I'll give it a year and try again then. If still having problems, would not return...

This is probably my top 5 favorite Denny's of all time. I am usually here every single weekend, sitting at the bar unless my brother is with me.

My favorite thing about this particular Denny's is the atmosphere. It's got this authentic hustle-and-bustle diner aura that you rarely see these days. This is coupled with a genuinely happy ambiance because the customers are always having a good time and the servers are, too.

Speaking of the servers, I have been able to observe them every weekend for over a year now and I have noticed that not only is there very low turnover, but also everyone works extremely well together, from the front of the house to the back of the house. This includes the store manager, who I have witnessed pitching in when he sees his staff is overwhelmed.

Because of the synchronicity of the servers and cooks and every one else who works here, the food usually comes out quickly, is hot, and exactly what you ordered. Today, for instance, I ordered the Belgian Waffle Slam with crispy bacon, and my order was in front of me within 5 minutes (no exaggeration, I had only taken 2 sips of coffee).

My final word on this restaurant is the menu. I am a pretty simple person and order the same things, from week to week, but my favorite menu items are the Bacon Cheddar tots, which I order with eggs over medium to make my own version of a breakfast skillet, and the Southwestern omelet, which I sub in bacon for the ham and get a side of pico with. If you love jalapeños like me, then these will quickly become your...

I don’t usually leave bad reviews, but this Denny’s experience was next-level awful, thanks to our server for the worst experience, KIMBERLY .

Let’s start with the most shocking part: Kimberly dropped a fork on the floor, looked at it, and put it back on our table like it was totally normal. No apology, no replacement — just a straight face and a dirty utensil. I wish I were making this up. Ever heard of health codes, Kimberly? Because I’m pretty sure “floor fork to table” isn’t part of safe food service.

From there, things didn’t get better. The service was slow, careless, and cold. Kimberly barely checked on us, got our order wrong, and made the whole meal feel like we were a burden just for showing up. And after seeing the fork fiasco, I couldn’t even enjoy the food — who knows what else went on behind the scenes?

This wasn’t just bad service. This was unsanitary and unacceptable. I’ve lost my appetite and my faith in humanity — or at least in Denny’s.

Health department, if you’re reading this: you might...