Fresh Brothers Pizza Burbank — Restaurant in Burbank

My overall impression is that Fresh Brothers is your stereotypical pizza place, with a slight upgrade in ingredients. It's definitely best to order take out as they only have a few uncomfortable stools inside lack back support and are very high off the ground. Customer service was fine, but since it's not a sit down restaurant, you're just ordering at the cashier. Parking in the area is difficult as it competes with all the other restaurants for limited street parking space. This is the spot for someone who wants to have a slightly healthier experience while eating fast food.

To start, I ordered their Korean barbecue wings, which were baked and therefore not as crispy as the fried alternative. The sauce was generally good and the chicken was juicy, but nothing special to mention.

I also ordered a Da Works Deep Dish Pizza. Since their food is made fresh, it took a while for my pizza order to come out, but it was well worth it given the quality. The crust was very doughy in the best way. The tomato sauce was well balanced and the cheese was extremely melty. While all the toppings were good, the sausage held the most flavor and spice. This pizza was even better the next day after a few minutes in an air fryer!

The side salad was also pretty good with fresh vegetables that weren't wilting! It's sometimes hard to nail that detail, but they aced it. The vinaigrette was a good balance of acid, fat and seasoning with a slight hint of sweetness. Its size was surprisingly large as well, easily enough...

I whole-heartedly feel that though they say their ingredients are fresh-made-daily, that's only true at the regional processing facility where the dough is actually made before being chilled and/or frozen for shipping to the franchises. The sauce claims to be not-from-concentrate, but this is true of any canned tomato sauce that isn't reconstituted from a concentrated paste... Hardly equal to an actual fresh sauce made on-site with real tomatoes.

All told, Fresh Bother's offering is tasty, but hardly worth the price tag. At nearly 19 dollars for a one topping pizza that barely out-paces popular national franchise chains, or even a good freezer pizza, one's left feeling a bit short-changed.

Compile that with a 9 dollar Cesar salad that has all the markings of a ready-pac kit, with unremarkable dressing at that, and you've added insult to injury.

Despite high expectations, and ambitious marketing claims, the fresh part of the name doesn't exactly deliver. Oh and speaking of delivery, you'll pay an extra 4 dollars for that luxury.

Bottom line: Tasty pizza, if you're not competing with actual crafted pies, that stands about a step or two above a Dominoes or Papa John's, while charging the premium price of the neighboring cuisine but delivering mass-processed style ingredients and execution. You'll be better served with a freezer pizza and a ready-pac for...

Maybe they deliver to where you live. Maybe they just don't feel like it today.

Worthless customer service.

I placed an order through the Fresh Brothers app--I didn't choose this location, the company's app chose this location because it is the closest to my. house of their many nearby locations.

Their email confirmed a delivery time of 55 minutes.

About an hour and a half later with no sign of pizza, I checked my email--they sometimes send an update if they are running behind. Eventually I picked up my phone and saw that the manager had called to tell me I am out of their delivery zone. Funny, since I'd ordered three days ago through their app, and pizza was delivered from this same location. And my wife had ordered for us the week before.

The manager said I should try calling one of the other stores and asking them to deliver to my address. What a colossal waste of my time. I'll just take this as a sign to...