Priscilla's Gourmet Coffee Tea & Gifts — Restaurant in Burbank

I was a regular. But the guy (Andrew) today was super rude and kept interrupting the girl I was ordering with to make comments about my order. He was super condescending. I made it clear to the girl I was ordering with that I was allergic to dairy so please do oatmilk. At first I tried ordering a hot blueberry coffee WITHOUT vanilla powder. I’ve ordered this before, but only cold and didn’t know it couldn’t come hot. He then got all in my faces about how it can only be hot And if I was trying to order a latte tehy couldnt do that and if I want a flavor I can only do a vanilla cream dairy free. So I told the girl OK let’s just do two maple lattes dairy free With oat milk. He huffs comes over all agressive about how the maple powder has trace amount of dairy and if I’m allergic I need to let people know ahead of time and make sure I tell her before I put in an order. Which I very CLEARLY did. I specifically stated several times that “ I’m allergic to dairy to please double check and make sure to use oat milk because I will break out in hives”. Should’ve been a one minute order turned out to be five minutes because of his behavior. When I asked for the guys name after picking up my drinks the girl I ordered with gave it to me . But the girl with the red shirt gave me a hostile look . I will stop recommending this place to my friends. Don’t really wanna come back here when I’m being attacked for having an allergy that I specified ...

Pricilla’s Coffee: A Cozy Gem with the Warmest Vibes!

Pricilla’s Coffee is hands-down one of my favorite spots to grab a cup of coffee, whether I’m looking for a quiet place to get some work done or just catching up with friends. From the moment you step inside, you’re greeted with warm smiles and a genuinely friendly atmosphere that makes you feel right at home.

The service here is consistently excellent—fast, attentive, and always welcoming. The baristas are not just skilled at crafting the perfect espresso or latte; they also take the time to make conversation, remember regular customers, and ensure everyone leaves with a smile.

The ambiance is exactly what you’d want from a neighborhood coffee shop. Cozy seating, the perfect blend of background chatter and peacefulness, and an overall inviting energy that makes it easy to settle in. Whether you need to power through some work, unwind with a book, or just enjoy a leisurely coffee break, it’s the kind of place that encourages you to stay a little longer.

And of course, the coffee and treats are top-notch! Their menu has a great selection of drinks, from rich, bold brews to deliciously smooth lattes. And if you’re in the mood for something sweet, their pastries and baked goods are always fresh and absolutely worth the indulgence.

If you haven’t been to Pricilla’s Coffee yet, you’re missing out! It’s the kind of place that makes your day just a little bit better, one...

I was sorely disappointed by my experience at Pricillas's. While on vacation in the area, I decided to check them out to try their matcha latte, because their website said they use a high-grade matcha powder. I ordered an iced matcha with lavender syrup. The drink was filled to the top with ice, leaving little to no room for the drink itself. For the price, I'd expect my drink to have my room in it. I politely asked the barista, possibly the manager, if I could have less ice. She told me she could only remove two-thirds, which was odd but I didn't argue. Within two seconds they turned around with my drink. It was clumpy, and tasted so sweet. Pretty much like a green sweetened milk and not what I'm used to in terms of my matcha lattes. It was a really underwhelming experience. I found the staff to be passive aggressive when asking clarifying menu questions and they don't seem to really care about the products or customer satisfaction. Super underwhelming and not worth your time/money. The picture shows the dark, powdered matcha at the bottom. Traditionally it's dissolved in hot water being added. I wish I would have asked...