Smoke House Restaurant — Restaurant in Burbank

GO TO BLACK ANGUS INSTEAD!!! Or anywhere else really. Everything from service to food has declined.

I left this as a 4 star review, because I am not here to hurt a business on yelp, especially being in hospitality myself. But, honestly I would really leave 1 star. I grew up coming to Smokehouse and it was always a treat for the family and I. After today I will never return.

I made a reservation for my dad's 70th birthday. He is not in the best condition and I made it clear when calling and making this reservation, I wanted it to be perfect. It was important for my dad to be able to watch the basketball game while dining, so I went on the hunt for a semi-upscale restaurant with a TV. I made it clear on the phone I needed a reserved table with a CLEAR view of the TV. If that was not possible, I would've understood and looked elsewhere. I told the lady on the phone it was my dad's birthday and this is what I was looking for. I explicitly told her the table would be for 5 adults and 3 CHILDREN. She said that was no problem and confirmed my table for the party, including children, right in front of a TV (around 12pm is when I called) I checked back in later around 6 for my 6:45 reservation to once again confirm that our table was set in front of a TV for 5 adults and 3 children. They confirmed it was set. Once we arrived we were seated at a table by the MANAGER. After 5-10 minutes of sitting we were asked to move, by the MANAGER, because children were not allowed to sit where we were sat. If you are a manager why sit us there in the first place?? He claimed the reservation said the children would be sitting separately. Even though there were enough seats including the children?? And you could clearly tell they were toddlers under the age of 5? And you expect them to sit in another room? It was ridiculous.

The table we were moved to looked like they added it in a split second. If you lift up the table cloth, it is a plastic table and didn't even have enough seats for our party. They had to add extra chairs that blocked walk ways and had people bumping into us all dinner... When the manager could tell I was clearly upset, he offered to comp appetizers. Which I don't care about. I did not want free food, I wanted the perfect night for my dad's birthday which was ruined by this establishment. The appetizers they "comped" were things we would've never ordered. Chicken drumsticks that tasted like bowling alley food, and soggy calamari which no one at our table was interested in. You could've at least asked us what we wanted??? Just felt like food they needed to get rid of. Once sat at this shitty table the manager never said another word, not even a sorry, just sent unwanted appetizers and hid in a hole.

The food was mediocre, as well as the service. Automatic gratuity was added to a visit with a passive aggressive, rude, manager who had no clue what he was doing, and a server that left 0 impression besides getting to the point and just taking our order. No music playing, no friendly waiter that made me enjoy my stay. The friendliest person was the photographer of the tables. Very sweet girl. Give her a promotion instead. The tables they've added in is so damn crammed we watched a waiter set down a tray to serve food and a customer knocked it over just trying to stand out of their booth. Fresh food and broken plates all over the floor. It was really a shitshow. Can't blame the patron, there's no space to walk with all these cheap plastic tables added in! It was really sad to see the decline here, I cried at how horrible it was. Nothing I remembered it was like. Sad to leave this review, but hope the owner sees this and makes changes before everyone realizes how much this place sucks now. Plastic tables really? And a sad...

Last night, we drove up from San Diego to celebrate our son's 17th birthday and we were absolutely wowed! Our experience with this fine establishment commenced with our first phone call to place a reservation. Our call was quickly answered and our 4:30 appointment was confirmed, but upon the staff member hearing that our son and I were excited to finally dine at the restaurant featured in "La La Land" she quickly offered to see if she could have us seated in the very room where the movie had been filmed. This very caring individual (Chloe) did end up seating us right where Ryan Gosling had graced the piano in the "You're Fired" scene, and when my son and I walked in and were greeted by the wait staff, Chloe quickly came up to greet us, comment on our reservation, and took us to our table. We were then served by Marcy, our waitress, who immediately felt like a long-time family friend! She was wonderfully attentive to us -- never rushed -- and really showed genuine interest in assisting us with the menu options. Our food was wonderful (I admit to overeating after the garlic bread and my Tri-tip) and then, without us even requesting it, a very special cake arrived on a plate with "Happy 17th Birthday" written artistically to our son! Marcy, we quickly discovered, had worked at Smoke House for many years, and her genuine hospitality and conversation about the restaurant's history were on display for the entirety of our ninety minutes at our table. We then were handed our bill for the evening, only when we opened it, a thoughtful person who wished to remain anonymous had written a kind note to our son with happy birthday wishes and that someone had paid for our dinner. Stunned, we looked around and tried to piece together who the generous soul happened to be. We'll never know, but as we began to head to our car, every employee we came across either offered to take our picture, or thanked us for coming, or otherwise just thanked us for coming and were enthusiastic about us coming back. Our son and I have revisited last night's experience a number of times, and we already can't wait to make the 100+ mile journey to dine at the Smoke House again! Over the years, we've found that restaurants will often score high on food, or service, or value -- and some real winners will do well on two of the three. Too often, the establishments which score high on two of the three will lack in another area. Smoke House, however, scored high on all three. We had a wonderful service experience, outstanding food, and impeccable service! It was a trifecta, really. We only later learned that this is also the venue where numerous other films and TV shows have filmed. The restaurant could very likely, based upon its history, fail in all three areas and still thrive. Despite its history, however, the team clearly won't rest on its laurels, but will strive to deliver a world-class experience with every customer. Seated next to us was a family of multiple generations celebrating "Uncle Randy" who we later learned was born exactly 70 years earlier than our son (to the date.) Our son and I watched at Marcy waited on every member of this family with patience and interest, and we realized that our experience was far from unique. To the team and owners of Smoke House: please open a restaurant in San Diego. I'll be sure to tell everyone I know about you. Until then, we'll find a way to head up to Burbank again as soon as we can to repeat last...

The restaurant was very delightful. I appreciate long live restaurants like the Smoke House that keeps the old fashioned decorations. It made me more appreciative to know that some of the staff works there for a few decades.

We were group of 10 people celebrating a friend bday. We had the famous garlic cheese bread as a starter. Me and my girlfriend shared the Bacon Wrapped Scallops and for the main course we had the Rib Eye Steak. Now I’ve been to many steak places around the world and had tons of steaks in my life. The Smoke House Restaurant Rib Eye Steak was one of the best ever because of 2 reasons.

1. The meat just melted in my mouth…so yummy.

2. We could really taste and feel the burned char from the grill on the meat and it was very crispy outside.

For the desert we had the crème brûlée that was fantastic.

Overall the service, environment and everything around was nice and cozy especially in a cold l.a night.

⭐ Classic Hollywood Steakhouse Vibes 🍽️🎬

Smoke House Restaurant. A Timeless LA Experience

Every visit to the Smoke House Restaurant feels like stepping into a classic Hollywood movie set. The atmosphere and interior design instantly transport you back in time warm lighting, dark wood, vintage details, and that old-school charm that’s becoming rare in Los Angeles.

This place has a soul.

We started the meal with a cream chowder soup, which was extremely thick, rich and full of deep flavor comforting, smooth, and a perfect way to open the dinner.

For the main courses, we shared the Beef Bourguignon (medium rare) and the Surf & Turf, and both were excellent. The beef was tender and flavorful, the sauce rich and satisfying, and the seafood paired beautifully with the steak. You can really feel the experience and consistency coming from the kitchen.

We also ordered a skinny margarita, which was refreshing, balanced, and not overly sweet a great match for a classic steakhouse dinner.

For dessert, we chose the chocolate mousse and cheesecake, and both were delicious. The mousse was smooth and rich, while the cheesecake was light, creamy, and the perfect ending to the meal.

The service was friendly, professional, and attentive throughout the evening. Even when the restaurant is busy, everything feels calm and well managed.

Sometimes there’s a live band playing, which adds great energy and completes the classic Hollywood style experience.

Additional notes: • Restrooms available for restaurant guests • Valet parking available (paid) • Very popular spot, especially during dinner hours

Smoke House is more than just a restaurant it’s an experience. A true Los Angeles classic that continues to deliver great food, atmosphere, and character.

⭐ Highly recommended for a...