Five Guys — Restaurant in Burke

Good and bad experience. Ordered on the app. App said my food would be ready in 18 min, as I was 20 min away. Arrived and asked for my pickup, was told it wasn’t ready yet. Noticed eight others standing around. Realized after ten minutes they all also ordered ahead. One guy in the dining room (possibly a manager) (with a cross tattoo behind his left ear, no name tag) was exceptionally rude to the others working behind the counter causing them to work harder but not more efficiently. The guy was so rude to his coworkers but kind to his customers. Three stars because I do not agree with the degradation of coworkers/ employees in the public eye. If anything he should have stepped behind the counter and helped to clear the backup. Hopefully this team has a nightly breakdown meeting, then and only then is it appropriate to address the situation. My shake was so thick at the bottom the straw was useless, had to use a spoon when I got home. The bacon on my burger was so hard it cut my gums up. Otherwise the food...

This was my first time at this Five Guys location. I walked in and approached the register, the cashier had the absolute biggest smile on his face and was very friendly. As I waited on my order, I started to observe the place and I noticed a few things. 1. This five guys has to be the cleanest one I've ever been to. 2. Everyone was working, not one person was standing around doing nothing. 3. One of the employees caught my eye. He was going around helping the employees and helping customers. He had such an upbeat personality and was outstanding. I noticed all the employees had on a red shirt/hat but this male in particular had on a black shirt/hat, I figure he's a manager there. He ended up calling my order number, and was just extremely nice. I asked him for his name and his name was William. William made my experience at this five guys one of a kind! Not to mention the food was absolutely amazing and was delivered fast. I will be...

If you've ever experienced the highs and lows of a pregnant woman's food cravings, you'll understand the magnitude of this review.

Wife comes down from a nap on a chill Saturday: overly cautious in my approach.. make a food offering, eyes light up at the thought of Five Guys.

It's time to spring in to action, promptly make the food order and sprint to the car: upon arrival I'm greeted warmly and wait minimal time for my order..

When I get home THE MAGIC HAPPENS... the burgers were crafted like they were prepared for a promotional/advertisement. The fries, BRO, my wife and toddler are the most savage fry critics in the world, and usually I am greatfully undisturbed while snacking on my fries between bites of burger.. these fries were so damn perfect I was fighting for my life to get a little bit of this goodness. My man Will and Brendan, y'all crushed it. Appreciate the BEST 5 Guys experience...