Taco Bell — Restaurant in Burley

Usually i would say it was an amazing experience the food is amazing and the staff was amazing. Today i had a not so pleasant experience with taco bell. The staff right off the bat told me when i walked in that i couldn’t order at the register and that was okay but no verbal communication if i was supposed to pay after i got my food or before. Either way i did not like the way that the staff came to me 3 times to confirm my order but i had never got it it had been at least 30mins to an hour and not many were there. I went up about three times to go ask about the order and each time i got a”were working on it””its almost done . At the thirty minute mark i walked up to the kitchen and saw the staff just sitting down then my cousin walked up another time and they were still just sitting there . It was 12:55 to 1:00 and we had got there at 12:20 at 12:55 i went up once more to ask if the foods ready then i got the” its almost done” thats were i started stating that we had been there almost an hour and still didnt get our food. The lady working had said we didn’t get our food because we were “wondering “ though we were infront by the machines then we had moved to the side by the fountain drinks and sauces. The only time i was”wondering” was to the restroom. But that doesn’t explain why they still confirmed many times with me and i still didn’t get my food. Me and the employee were arguing and i also did have my cousins and a few friends with me and they experienced it all. So me and the employee we’re arguing back and forth and after a bit a white man walks in but they didn’t tell him that he needed to use the machine , this man ordered on the register by the man that told us we had to order on the machine and saying we couldnt order on the register now as a hispanic dark skin i felt like it had something to do with it because when i was going to order on the register they told me i couldn’t order and i had to use the machine. Anyways after a while of arguing i asked for a refund so i could leave and she still was saying that i could get the refund but that it wasn’t there fault. And slowly she gets my refund and i tried telling her to hurry because we were already 20-30 mins late . And i would have liked to talk to the manager but i was late already and i didn’t have time to fight sk i just left. Now after this it really makes it hard to want to go back though i love the food i cant stand how...

If there was a possible ZORO I would give it based on the one experience alone. We ordered through the website, as usual, something happened and they took the money and didn't generate the order. Then the bank determines suspicious activity from the transaction and locks us out. Keep in mind we frequent the establishment and they actually treated me like a piece of garbage. Refused to even tell me who the manager is that I'm dealing with. Hmmm. One thing I did catch in the conversation was that the young lady clearly stated she would never order on the Web site because people have problems with it... Well if there's a problem TACO BELL SHOULD FIX IT and they shouldn't make regular patrons responsible. I can't afford to pay twice, totally disabled on fixed income. Maybe they figured I'm an easy target 🎯. Na, Tuesday morning Corporate, the Bank (thank you for protecting us bank.), the Web company, I'm sure the Chamber of Commerce endorsee, BBB, and who knows maybe I'll start a page about Taco Bell Screws hungry Veterans (Disabled) over. They don't care, it was all funny too them. Thanks for ZERO. SEE AMENDED POST PLEASE They made right. The very next day we received a call from a Corporate Representative on a holiday weekend. We were made whole and he assured us that proper corrections and training were done post haste. We couldn't get back until the following Tuesday after the New Year but true to his word it came to pass. Upon return the quality and service were what we have become accustomed to there and we are once again satisfied customers. Amendment 3 stars. Across . Thank you Taco...

This is honestly pretty good for a taco shop. Taco Bell has been seen everywhere you look, and not gonna lie, it started to get bland. This is a mold breaker, not only in the sense that the food actually tastes fresh, but it also comes out quick. The Chalupa in particular comes out in just over a minute, give or take. Compared to other taco shops in Burley, the atmosphere does suffer a little. It feels a bit too corporate and sterile, yet also a little foreign. Other places like Taco Bandito have a central theme going on, with decor that spice up the place. That is not happening here. The only theme being conveyed is that it is in fact, a place that sells Mexican cuisine. The food more than makes up for this, as I haven’t had a “bad” experience eating here. I usually get a craving box, and here’s my opinion on some of the items: The nachos are great, the cheese sauce gives off a bit of a kick that does leave you satisfied, but the chips come a little crumbled. This can be forgiven because that could easily be caused by a bumpy car. The Chalupa is my personal favorite, and something about the shell just melts my mouth. The ratio of all the ingredients is (usually) near perfection, save for a little less tomato than what I crave. Nonetheless it is very delicious. The burrito is probably the weakest of my menu, but this doesn’t mean it is bad. It just is very hard to top what else is on my menu. The burrito has a nice layer of cheese and beef that does have a flavorful zing to it, that I just love. Unfortunately it does always leave me...