Moe's Southwest Grill — Restaurant in Byram

I have been meaning to share my experience and I normally only do 5 stars, but thought this might need to be addressed. Last wknd it was our first time to come there. The girl that was making the food had a horrible attitude and was frustrated because we were having to look at the menu to see what my son wanted. Then when we found it we mentioned having it however its listed we will keep it like that. They didn't act like they knew what them item was. It was sighing and looking at each other including the girl at the register and the girl making food was saying is it 5 yet. She was ready to leave. How can u get business like thst. We should have left since they were so bothered, but we decided to stay. People that are having to apologize being their first time should have somewhat understanding because I'm always very nice. They looked at my son like he was crazy. Unfortunately we will not be able to come back. They were scrapping bottom of dishes and food not warm. As much as I hate to bring up I think good management would help because when she stepped out she was joking and letting them do whatever. If I'm going to pay over 50 for 3 meals even though it's a decent amount we are better off going to Mexican unless the...

First of all let me just start off saying this, whoever they have working in there period, they need to fire the whole staff from management on down and start over from scratch. Twice I have pulled up to the drive through and sat at least 2-4 min and no one said anything. There was no customer inside and drive thru was empty, so why did I have to sit and wait. I had to say hello for them to say anything and I got so mad I drove off. Again today same thing. Sitting waiting forever with no one in drive thru, they finally came to the window after sitting for 2-3 min and said can I take your order and then said please hold and made me wait another 2-3 min. Once I started ordering I order one Burrito with white rice, was in the process of ordering a bowl and told her I wanted white rice and she said you want seasoned rice and I said no white rice and she said hold on and had me wait another 2 min and I just pulled off. If they do not change their staff I expect them to be out of business real soon.They do this so people will pull off. If they are not making orders how are they making money?? They can never get a dime of my money again. Chipotle it is from now on. Moe’s in...

First, this is more than an "unhappy" review, this is a warning to future customers. Do-Not-Eat-Here. 2nd, like others( I wish I'D seen all the bad reviews before hand), my order was completely wrong. Not even close. 3rd, the food had my stomach HUUURRRRTING!!. Do not feed your children this food, adults either for that matter. Lastly, business owners, check on how your businesses are being managed and how the food is being prepared!!! The entire transaction was unprofessional from beginning to end. I work at a large business in Byram with an extremely large amount of employees and it's amazing how many of them said they will never eat here again and this location has only been open for a few weeks. All MOE"S restaurants food should be of the same quality this Byram location is embarrassing. This location is being ran like a lemonade stand. Protect your health and do...