Subway — Restaurant in Cabot

after a busy day at 8:55pm decided to grab subway for a late dinner for my teen daughter, her friend, & myself tonight. I assumed they close at 10pm, it is Saturday night after all. Te open sign was brighy lit up and employees were behind the counter.

The girls went ahead of me, as they opened the door they were told that they were closing in 1 min.. I peaked my head in the door and reminded the employees that the open sign was still on and since they're closed might want to turn it off.. to which I was told that "the light is on a timer and automatically goes off at a specific time." I asked "So y'all aren't closed then?" Then the 2nd lady said "I mean y'all can come in if you want." Honestly i didntt even imagine that they closed at 9pm on Saturday night. I Thought we were there a good hr before closing time. NEver would I We purposely make someone work late. So I just said no and left. As we were getting in the car, the one who'd said the open sign was on a timer she very clearly went to the sign, stood on a chair & we could see very clearly go over to the sign and turn the light off by a switch. There is no timer.

At the very least don't lie to...

The only good thing about this restaurant is the touch screen and the drive thru. But, you would think they could get your order right since they have the information you punched into the screen. Nope, don't think so. They added pepperoni to my wrap that I didn't order and of course charged me for it. I ordered a dozen cookies with nine of them being chocolate chip and three being macadamia. I get home and notice they substituted the macadamia with three oatmeal cookies. They never even let me know they were making a substitution. They put just a little steak on my steak and guacamole sandwich and forgot to put guacamole on it yet once again. If they call it a steak and guacamole sandwich, obviously guacamole comes on it!! I don't know if their workers are being trained improperly or if they are just plain ignorant. My orders have never been wrong when I could go inside and watch them make my food. No more Subway until I can go...

Easily one of the worst restaurants in Cabot. Half the time their debit card machine is down so it's cash only. I've once sat at the drive thru speaker for over 6 minutes. This was after someone said hello and asked me to wait. I then called the store while I was in the drive thru. She apologized and said she completely forgot about me. Another time I pulled into the drive thru and waited about 5 minutes and started saying hello to get someone's attention. No one answered. I backed up and went inside. There was one person working and she didn't have headphones on to let people in the drive thru know that they were understaffed. She informed me that 9 online orders just came through and it would be a while. Why not let ppl know in the drive thru?! Instead of just letting them sit there not knowing what's going on? Terribly managed store. Will...