
Through first hand experience, I would never recommend this restaurant to anyone!
This restaurant as well as their other same owned businesses have poor reviews due to unprofessionalism, poor quality management, lack of customer service and care.
The owner is so disrespectful and rude towards her employees and management speaks poorly about clients in the back room or kitchen hallways when having to process a refund or dealing with an issue.
Everything in the back house of things are so unorganized, unprofessional and simply a waist of time either through employment or going to dine in as they have you wait when there is no one even in the restaurant.
You are required to also reserve a table for a location that doesn't even have their menus updated on their websites and don't offer in house as well as being seated and waiting to see when a waiter would stroll by as everyone is so occupied talking inside by the bar instead of attending.
They do not care about you as a guest or they would invest in better quality training and people, they care about making money as you can tell everything is overpriced.
The fact that they use the same washer and dryer as a med spa clinic next door should be a health hazard!
This overall personal employment experience is horrid. I would not wish it on anyone as the owner will completely change the narrative and put your character into question and insult you as an individual who just request for better clarification or understanding on scheduling. I've never worked in an environment with someone who is so insecure that she needs to make it a point to not even greet you as she walks into the building. Let alone fire you and not have a valid reason or evidence to support her false mind created narratives.
I saved myself the time to not go into detail but I think my point has been made and I would NEVER Recommend anyone else to continue to invest time or money into this business. I'm never one to leave a poor review but this...
Read moreHad reservations for 7pm on NYE and we were extremely disappointed. First, we were greeted by the owner/hostess at 7:10pm who let us know we could have a drink at the bar and she would be 'working on our table'. No problem. However after receiving drinks we looked at a menu that was completely different to the menu posted online at Open Table and their website. First red flag. But - we decided to wait given lots of people arriving and of course, impossible to go to another restaurant this late on NYE. After 20 mins at the bar, we decided to peek into the dining room to see what was going on. Due to the heavy rain, the roof/covering was leaking onto tables and diners were huddled in their coats. People were walking out as fast as they were arriving. We understood the bad weather and felt bad for the team. However, the owner walked past us with her i-pad at least 10 times and despite us trying to get her attention, didn't once say' it will just be a few minutes' or' I am so sorry, we will be right with you'. She wouldn't even make eye contact with us. We also saw her chase after another family who left with drinks they had ordered, even though they were walking out of the door. Zero hospitality skills. 45 minutes later, after seeing a complete disaster at the bar (overrun), servers bumping into each other, and with literally no communication about our table, we decided to pay and leave. Two drinks cost us $46. We later saw on Open Table the host 'canceled' our reservation at 12:40am, leaving us unable to leave a review there. We are not the same diners that also left a poor review on Open Table about gas heaters needing to be refilled - why on earth weren't these checked and extra-stocked before service (as any normal restaurant would do). I would not go there again- seems like a case of a pretty restaurant opening unfortunately with an owner with no restaurant...
Read moreI took my wife here to celebrate our 5 year anniversary after reading positive reviews and seeing the pictures. I thought this place would be a change since we don't come to Calabasas often and it looked like a beautiful place. I made reservation off OpenTable and put that we were celebrating our anniversary in advance. I got a text a week before our reservations that they were moving to Yelp reservation now but my spot was still good. When we walked in where the bar was at, they didn't look busy for a Thursday night. The person walked us to our table near the fireplace and they didn't have too many people dining inside. The flowers, decoration and layout of this place is very beautiful. The only I had was with this pitch noise that was coming out from the speakers, lights or street which I couldn't identify. For our entrée, I went with their Prime New York Strip steak at medium rare and I was able to get double fried with it. My wife got the Pan Roasted Salmon at well done. We both loved our dish, I thought my steak was seasoned perfectly and my wife enjoyed the sauce of the salmon. The steak knife that was given to me wasnt very sharp so I had a hard time slicing my steak and it was hard to flag down someone since they didn't check on us. It did take a while for our food to come out and it was difficult to get a refill on my drink since the waiter wasn't around or attentive to us. We had like 3 different people from taking our order, delivering our food and finally getting someone to refill my drink after I flagged her down. I don't think they realize we were celebrating our anniversary since they never asked what brought us there. It took a while to ask someone for a check and then to get my receipt as well. I saw the other table burger order and it...
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