This rating is for their chili only. Have eaten here before and it's OK, nothing special. Decided to try the chili and it was awful. When the "bowl" was placed in front of me, it looked like ground beef and beans floating in oil. There wasn't the usual tomato base. Also, I realize that businesses are complaining about costs and passing that along to customers. But there was nothing else in the chili, no onions or tomatoes. I was asked if I wanted cheese or onions and I said just cheese assuming there would be some onions in the mix. Nothing was mentioned that it would be an extra $2.00 for the tablespoon of cheese they threw on top. You can buy an 8oz bag of shredded cheese on sale for less than $2.00 so charging that much for one lousy tablespoon is just ripping people off. If I had asked for the onions, there probably would have been another $2.00 surcharge. $10 for a very small "bowl" of awful chili is pushing the boundary of passing along supposed cost increases. I ate as much as I could, not wanting to create a scene. If that's their recipe, so be it. My friend finished what I didn't eat. My friend ordered a BLT sandwich and didn't want the greasy/salty fries that come with it so asked if they had an alternate. He was given cubed potatoes. Guess what? Another $2.00 surcharge that wasn't mentioned. A potato is a potato, what difference does it make what shape it's in. Total bill was $20...without any drinks! We can get 2 full dinners at Denny's with their senior discount for that price. So even though it's a longer drive, it's Denny's...
Read moreWe went there on Easter Sunday and it was most horrible food and experience I've ever had at a restaurant. customer service was terrible. The owner didn't even ask me how I liked the food while I paid the huge bill for the terrible food I had. We had the Easter special of baked ham and pineapple circles. Both of it was very dry and the green beans came 10 minutes after our main food. the price was 14.95. there was no bread basket and no dessert. Waitress never came around to ask how our food was. most restaurants would have the common courtesy to ask. I have been going to this restaurant for many many years and if the owner would have asked me how the food was I wouldn't be so angry. Vegetable soup had whole bunch of black pepper on it just like it was poured on and the lemon chicken rice soup had too much lemon in it. I think they must have had a substitute cook that day on Easter Sunday because usually they have very good delicious food. I want to add that my boyfriend went with me and had the ham dinner too and he never wants to go back to Douglas Diner but maybe if you would include him with the free breakfast or lunch, maybe he will change his mind. I will bring my receipt in to prove that we were there Easter Sunday and it was for two ham dinner specials. Thank...
Read moreNot from this area, was here for athletics tournament. Had a rain delay so ran for breakfast. I placed my order online for curbside. I called when I got there which was about 20 min before my order was to be ready so I called and said I’m here and right outside the door whenever it’s ready. I called again 5 min after my pickup time and asked for status. It was ready and no one brought it out so when the hostess brought it to my car it was already room temp. I got back to the school about 8 min later and opened everything to eat with my son and no utensils. We ate our breakfast with our fingers as I don’t keep forks in my pocket. Food was very greasy to the point grease ran down our hands to our wrists while pulling apart and eating the omelette, hash browns, and breakfast nachos. Didn’t eat the pancakes due to no forks. The portion size was good but the toast was spongy and I could not even bite a bite, a big tear of toast came off and I had to pull it apart with my hands. I would have been better off across the parking lot at the golden arches. The staff was courteous and the portion size is good so two stars for that but the coating of grease at the roof of my mouth is gross...
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