Last 3 times I’ve ordered a Reese’s blast with XXX reeses and specified “however u need to ring it up, just make sure there’s a bunch of Reese’s in it”, they barely put any at all. Today i asked for the same order and they brought me out what looked like a vanilla milkshake but was a Reese’s blast with barely any Reese’s at all! I asked for someone to get it and sent my card to charge for the extra Reese’s just for the manager to send the employee out to tell me they changed their poloicy on the amount of Reese’s that goes in the blast. Tried to say their was 7 scoops in it already...IT was a sprinkle barely any! I told her i would never order another one and got a refund. Point is I specified upon ordering a small reeses blast with xxx reeses however they needed to ring it up just make it a equal combination of ice cream and reeses...what happened to customer gets what they want, i was paying for it! Another note, I ordered a cherry limeade for it to be very watered down so I already stopped ordering those to, miss the way sonic...
Read morePulled into sonic and decided to place my order on the app. Placed my order, paid and entered the stall number. I waited 30 minutes while watching others come and go with their food. I pushed the button and asked what was taking so long and they said it will be out when it's ready. 2 minutes later they bring me my food and tell me they hadn't brought it out because I hadn't paid yet, but I had paid and had to show them that I did. My food was also cold. I asked them to remake at least the fries and was told to remember that if you place an order on the app it gets made and set to the side til you get there. I placed the order while in the stall! I had to wait 30 because of something on their end and then all I get is oh I'm sorry. The remade fries they brought were also cold. Not...
Read moreThis place used to be amazing but I’m not sure what’s happened. I lost count of how many times I had to repeat my order last visit and it was probably as simple of an order as it gets. And good luck if you want mayo on anything, because spoiler alert, you’re gonna get mustard. Repeating the order wouldn’t even be a big deal if I couldn’t hear the giggling in the order room through the mic. Owner take note, you’re business was dead at happy hour on the weekend in the summer, when you’re supposed to be the busiest. Not to mention already having to order two small hotdogs because the footlongs always taste like they were made a week ago. But I see the 6 inch hotdogs have caught up to that as well. Guess I’ll save sonic for out of town trips...
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