Very helpful with service! Wasn't sure what kind of ice cream cake to get. So I went Oreo ice cream cake! Everyone said that sells the most. So hopefully it will taste as good as everyone said it was. The price seem a little high $35. 00 only serve 6!! Don't mind paying the price. Unfortunately they don't have dates on them when they were made. So my question was when were they made? Noone could answer that question! Reason why I ask is because I work with food. Everything has to have a date it's a must. Health department will shut us down. With all saying girls were very nice . Well the ice cream cake was ok not the best! Was kinda dry normally don't buy iice cream cake. For that reason not knowing how fresh the cake is. Sorry it...
Read moreCame in an hour before closing and the staff is clearly in high school based on their attitude and complete lack of customer service. Being young is not an excuse to be rude and act annoyed. They are old enough to be able to act professionally. We came in and the staff was happily chatting to each other but seemed annoyed bc they had customers and had to serve us. Sorry we ruined ur fun? lol. The girl who served me gave me attitude when I told her my order and just seemed very irritated for no reason. She also gave me ice cream that was melted and as a result is not worth how...
Read moreZero Star. I came here about 1 hr and half before closing time. The second employee heard me talking to my son about him wanting a Chocolate Milk Shake so she turned off the milkshake machine right away and giggled. Told the person who was helping us that nope milkshake is close for the night. I had worked for Baskin Robbins for years and I was taught not to close down anything till all customers are gone out the door. My experience at Castro Valley, Ca Baskin Robbins...
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