I have spent a significant amount at the California Dominos, but sadly encountered an unpleasant experience w this Bond store so called manager! Extra charges on my card and unsatisfactory raw nasty wings are major concerns. Exercise caution while using cards & reconsider ordering wings! Each time my card gets charged extra $5-10 for tips w/o my acknowledge! Make sure u buy w cash or check your credit cards after few days when u buy from ANY DOMINOS! It is regrettable that our request for well-cooked wings was ignored many times! I threw up and had stomach issues due to that and this store manager is really RUDE, didnāt even care to apologize! He said thatās how our wings come n bags Frozen. He seems not Normal. His attitude is like if he works in a Whitehouse! Chill bro & give us a good customer service for our hard earned money! Donāt kill us with...
Ā Ā Ā Read moreThe reason its not 5 STARS is that I don't like the fact that they press you to leave tips. i.e. when you order online it says to "Tip the delivery driver for awesomeness, Delivery charge does not include tips". or even when you go for pick-up they make you sign the receipt with the Tip line even when you have already paid online. I believe its cheap way of boosting your bottom line. To me Fast food restaurants and tips are mutually exclusive.
Other than that I love Domino's Pizza, its great and they always have nice deals going especially for "carry-outs". There mobile app is amazing too, it keeps on notifying u for all the stages your pizza is going through so u can time ur pick-up accordingly. when you enter the shop, at least one of the employee greets you cordially, which is...
Ā Ā Ā Read moreOrdered a 2 topping pizza online when it arrived to my door all that was on it was cheese. Called to notify the staff who said they could make me another one but it would cost me and it would be an hour wait. They proceeded to hang up on me. My husband then called and asked to speak to a manager. They hung up on him... he called back and they wouldn't answer his calls. Our friend called they answered and he got the managers name (Izaiah or Elijah ?) Sorry but this is not how you treat customers. The owners of this establishment should be ashamed for allowing this nonsense to continue. Looking at the comments this has been an on going issue for...
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