I am a truck driver with Swift Transportation. I have a day layover in Lathrop so I went in the break room and they had menus for this restaurant and I haven’t had Chinese food in a while and I’m not a fan of Panda Express so I took a chance. I ordered chicken egg foo yong with a side of vegetables and plain white rice. I should have checked the order when they delivered my foodBut the order was wrong. The egg foo yong was delicious but they did not send my white rice and the vegetables had clear noodles in them. I wanted chow mein noodles. I called the restaurant back to let them know that my order was not correct even after I tipped the delivery guy and my phone call was passed around two I guess the head person and he told me that I did not want rice and my order was right. I told him that was not correct and he even said that Reiss was a la cart and I said that’s fine. Long story short he basically called me a liar and said that he would bring a new order but he would have to charge me. My first order was $25.63 with the tip included! So I’m supposed to pay another $25 for you to get my order right this time. I’m very disappointed. It just sucks when you have your mouth already for a certain item you ordered and that’s not what you get especially when you’re a truck driver or some other profession that works long hours you look forward to your meal. I’m very disappointed and I won’t be eating at...
Read moreWe have been coming here for quite a while now and have always enjoyed the food, my most recent experience, however, made me feel like maybe this was a different restaurant from the one I remembered. The prices seem to be higher than before, ended up paying around 70 dollars for food I usually get for about 45. I can understand that prices have risen lately with everything that is going on, but the quality was not there either. Three mistakes on our order resulted in us getting the wrong food, and everything had an old taste to it. Like the cabbage had sat way to long on the counter, and the rice definitely was not at the peak of freshness. It was bad enough that I decided to stop eating and just take a 70 dollar loss, rather than a night in the emergency room with food poisoning. Maybe it was a one off, maybe they have just caring, but for you and your families gastrointestinal sake,...
Read moreI went to order food here for my mom and my sisters. My mom wanted vegetable chow mein, and my sisters got garlic chicken and orange chicken.
Overall, the food was decent quality and up until this point service was nice. When my mom was eating her food, she found a thin curved and sharp piece of metal mixed in. I called the restaurant and expressed our desire for a refund.
When arriving, they tried to refund us for just the contaminated food. My mom told them we were wanting a full refund, and we had brought all 3 items back. We didn't feel safe consuming the food and were only seeking our money back. The manager was incredibly rude and upset with us. It seemed to be an inconvenience for him. He was not at all concerned with the health and safety aspect. I will never go here again, and hope that others take this as a...
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