Hagen's Orange Freeze — Restaurant in California

85/100. As a lover of diners, this is probably one of the better ones I've had the pleasure of trying. I went in with pretty average expectations and genuinely enjoyed my meal. Sadly they were out of onion rings when I went to order the Hagen Burger combo (#3), so I wasn't able to have a full experience quite yet but enjoyed it nonetheless!

The burger to topping ratio was perfect, the meat was cooked well though I couldn't discern any specific seasonings from it, and the toppings were all wonderfully fresh tasting; no warm tomatoes or soggy buns here! The french fries were perfectly crisp on the outside and soft on the inside, as well as being lightly salted for those worried about sodium. You also get a small drink with free refills on soda, which is a massive plus in my book.

So, why only an 85? There isn't anything particular about this meal that stuck out to me and at $17.98 after taxes, it felt like it was missing something else. Additionally, it feels pretty empty and quiet when dining inside the building when there arent many customers though that might be a plus to some others. My last note brings me back to the meal, specifically the burger. I ADORE a good burger and regularly seek out good restaurants with great burgers, but this just didnt stand out at all. By no means do I think it was a bad burger, I just don't think I'd say its a...

Well good afternoon.

I had been told by an older friend that I need to come by here and try the classic freeze. It took some time because I'm not one for trendy locations and taking extra time to spend my money. However... I was worth stopping in. Oh my!

I didn't even know what it was I was looking to pit in my face. So when I was called to the counter I had to ask what this orange freeze thing was. The girl behind the counter was kind enough to tell me some and give me a small sample to taste. I stuck with the classic orange freeze, but it looks like they have a big selection of fruit flavors all made from pure fruit juice.

The customer service was great. They were a bit busy when I stopped in and there was a little line (3 people). No problem. It gives you a chance to look at the menu boards.

Lastly, the only negative I have to say about this place is the price. I didn't really know what I was doing or ordering. So I got a large orange freeze. $12 later I'm home and eating/drinking this item and got less than halfway done with it. Two points here. If someone doesn't know what they are doing, tell them. The customer is NOT always right. And $12 for a fruit freeze is quite a bit.

Now. If you are reading this review, you have the time and energy to get down to Hagen and try one of these. Just stick to a...

I’ve always enjoyed coming here—their ice cream and freezes are amazing, and the food has usually been great. In the past when I’ve picked up food late, the staff (especially the gentlemen who work there) were always kind enough to help remake it or at least make sure I was taken care of, which I truly appreciated. However, my last visit was very disappointing. I arrived about an hour late to pick up a burger due to work, and I completely understood that the food might not be fresh. One of the gentlemen seemed willing to help, but an older lady cut in and rudely said, “oh well she shouldn’t have come an hour ago,” and kept making unnecessary comments in front of me. It felt very disrespectful and unprofessional. I left with the cold food anyways, but honestly she left a bad impression. A little respect and customer service go a long way—I hope management addresses this, because it’s not okay to treat paying...