Jamba — Restaurant in California

The smoothies are always good, but when I came in today the environment was less than appealing. The inside of the store was very hot, which I told the cashier, who denied what I felt. Then another there customer spoke up to agree with my notion that it was very hot inside. There also was no music playing and the cashier had a a slight attitude.

Another customer, upon receiving their smoothie, noted that it is not the usual color of the smoothie she ordered. Both workers got very defensive, and the customer left. For the remainder of my time waiting for my smoothie, the workers continued to talk poorly of that customer and spoke about how they were absolutely right and she was out of line. So by writing this review, I expect the same workers to speak badly of me and argue they did nothing wrong.

I really like this store, hence my 3 stars rather than 1star, despite my experience. I do feel the need to voice my concern with this review. To the owner, something needs to change to ensure a consistency of excellence rather than a hit or miss experience for your customers. The inside temperature, attitudes and atmosphere need to be more closely monitored to solve these issues. Lastly, I will be willing to change my review if the experience at this location improves and is...

I had been a regular at the Jamba in Jackson a few years back while I was working in Pine Grove and always had a great experience there, but my best experience was due to a mistake. While trying to order through the app from another location, I accidentally sent the order to Jackson. The owner reached out to me directly and refunded what was a fairly large purchase right away. Her dedication to her customers in small town California is always...

I placed an online order, and when I showed up to a mostly empty store, the cashier was texting. Turns out they hadn't even started my order. They promptly made it, but the store got busy so my modifications were forgotten. The manager saw me returning my drink and made me a new one according to my order and it was DELICIOUS. Service can be hit or miss, but the product has been mostly consistent so I keep...