New York Pizza — Restaurant in California

Very sad to leave this review but due to my recent experience here I will no longer be coming to this Pizza place. Let me start off by saying the pizza is pretty good for the price you pay but I did notice some changes in price when I would get the same from time to time but that didn't bother me On my last order I placed it for pickup from the store since it's very close to where I live. Normally I would tip using online service but from talking to many people in food industry decided that tipping cash in person is better since the person can have access to the money right away and it's normally only one person handling the whole store so I decided it would be more helpful to him. A couple minutes after I place my order I get a phone call from the store and they're calling to verify my order , the man on the phone said he noticed I had only selected garlic sauce and asked if I wanted that on my second pizza as well. I thought this was very kind since the website only let me pick one sauce for both pizzas and said that red sauce on the second pizza would be nice and thanked him but he immediately rose his tone with me and said " WELL IF THATS WHAT YOU WANTED THEN YOU SHOULD HAVE PUT THAT DOWN THEN" . I was very confused why he was getting upset since he's the one that just called and offered so I calmly spoke and said that there wasn't an option for the second pizza on the site but I would be fine with the garlic on both he cut me off while I was talking and was getting really angry and said " YES. YES THERE IS, IF YOU WANTED IT YOU PUT IT IN THE COMMENTS THEN" and started talking to me like I was stupid and talking down to me , at this point I was very stunned and said I was sorry and thank you and he said " Yeah yeah THANK YOU THANK YOU!" yelling at me then hung up. I was completely at a loss for words because it seems this man just called me to show he was upset. I have very bad social anxiety and couldn't stop crying so I had to send my boyfriend to pick up the order for me. I have never had customer service experience like...

On a Sunday 1/3/2021 decided to give it a try. I have lived in the area for well over a year and wanted to support local business. I ordered a personal (2) topping with GARLIC WHITE SAUCE...The friendly worker was swamped with orders and I allowed him time to get caught up with his previous orders while I waited to order patiently. Clearly told him white sauce, he clearly responded "good choice".....I CLEARLY DID NOT RECEIVE WHAT I ORDERED. I got RED sauce. Good try but I'd rather spend $20 with restaurants who can get it right the first time. yea, I won't return because I don't have $20 to waste. How can a two topping with white sauce go so wrong....incompetence!! it's...

Do not use the on-line ordering or any coupons. I specifically went with this establishment because of a "family deal" on there website (2 pizzas, 1 2 liter, 10 wings). when the food arrived , I was down 1 pizza. When I asked, i was advised that the website was wrong and the receipt as well. On the website , it specially had me pick 2 crusts with toppings and they would not honor the receipt or website. Pizza is Ok, but for the hassle I'd use a more established restaurant with a better website and...