*They do not make pizza's here.
DO NOT EAT HERE, THEY RIP YOU OFF!!!!!!
I ordered a gluten free combination pizza with jalapenos. I feel like I was riped off. To start I only came in by accident I ment to order my pizza from Mountain mike's in Castro Valley where I usually order from. I ended up calling this place but once I noticed I thought this will work too. As I have ate at a another Round Table pizza location. I ended up going in to dine in.
First they were going to over charge me then the owner (I think) made sure I was charged correctly. Then I sat down and when they came with my pizza it didn't have the jalapenos I was charged for. Neither was it Gluten free. All I know is once I took my first bit I noticed the bread (crust) was cold and felt like old crummy bread didn't match temperature with the cheese on top. I didn't say anything until my husband mentioned how the bread felt off too. The veggies on top were also cold. We only ate one piece each and we ended up just picking off some of the toppings. The rest of the pizza was left there. I let the waiter know before we left how unsatisfied I was and showed her how the break just separates from the break and the bread is all clumpy. She (waiter) just said oh sorry and walked away. She just left and continued to place orders. I hate how I had already paid and they didn't even offer for my money back or a discount for something I couldn't eat as it was a really bad pizza.
HOW IN THE WORLD CAN SOMEONE MESS UP SO BAD ON A PIZZA. I felt like the bread we were given was an old cooked bread that they put toppings on and placed back in the oven. I wish I could call the cops on them for stealing from people like that. These people are thiefs.
My husband and I had to go pay again to get dinner. So imagine how upset I am of how these thiefs stole from us.
*sorry I didn't take picture guys I was so upset I could not stand being there...
Read moreWe always get our pizzas from this location lot of staff i have always met before are awesome and amazing. This time on my visit on 26th Feb around 7 pm, we have ordered 2 XL Large Pizzas and when we get there to pick our pizzas we have been encountered with the Manager named Maria. My Uncle asked for Jalapenos and Ranch with our Orders and she did not gave us what he requested that made my uncle feel so bad and he got upset but she did not cared he asked for the manager and she said she is the manager and cant provide us, we were expecting some people out there we ordered 2 Xl pizzas My Uncle also said we come here a lot and we have never been denied before with such a request but she did not listened however i paid for what she asked. We got so upset and felt bad in front of people out there, we asked for Ranch and Jalapenos but she has not put a single Ranch only Jalapenos with 2 Extra Large Pizzas.
Extremely Rude Manager (Maria). I have not seen such a Manager working in the front and not taking care of the Customers and arguing on such a small stuff (Jalapenos and Ranch). Hopefully we will not be coming to this Round Table for sure, it was embarassing for me how she talked and ignored and not said Thanks in the end, didnt bothered.
I hope she does a Good Job thats why she is a Manager but i didn't find any quality what the Manager is suppose to have. Managers generally come and handle the situation not make there customers upset.
I hope no one else would have to deal with this...
Read moreI rate restaurants within its category. Like I will rate fine dining restaurants within its own and fast food within the same category.
Round Table Pizza in Castro Valley has been in the neighborhood for a long time. I rated it high because of its service and our experience recently. We planned a last minute birthday party for our daughter and I called to pre-order food for a party that will start after school. The lady I spoke with whom I think is a manager, was very pleasant and helpful. I pre-ordered a total of seven extra large pizzas and some chicken wings to be ready by 3:30pm and she told me that there will be no problem having a party of 14-18 people.
We came at around 3:30 pm and we were assigned in their party area. They started bringing out hot pizza and newly cooked wings on time. Guests started to arrive and enjoyed the pizza. The staff and manager came regularly to check if we were okay and needed anything else. They were all great!
The pizza - well, everyone should know what a Round Table pizza taste like. It is decent pizza, always good when you eat it at the restaurant than delivery. King Arthur Supreme and the Chicken Garlic are my go-to when we do eat a Round...
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