Santana's Mexican Grill — Restaurant in California

I live close to Santanas and have eaten there for about 5 years. Tonight my wife went and brought home dinner for the family. I got a California burrito and traded my son half of mine for half of his bean burrito. About midway through my California burrito, I chomped down on something rock hard. I pulled it out of my mouth and it was a steel wing nut! The thing was about 1 inch across. Thank god my son didn't get that half. Anyways, I drove back to the restaurant and showed the girl at the counter. She said something about it falling in the potatoes and knew exactly where it had come from. This leads me to believe they saw it fall in the food but decided to serve the food anyway when they couldn't find it. She recognized it the second i showed her. All she said was sorry. I had to ask for the managers number which does not seem to work. Now i will spend the rest of the night pissed off, hungry, and with a sore tooth. I am going to see a dentist and send them a bill for the day of missed work. I wish I could post a pic of the nut. If they will leave a hunk of metal in your food, god knows what else they let slip in. I am forced to give them at least 1 star in order to post,...

The food is great, except the soggy French fries. I ordered them a 2nd time but requested extra crispy & they turned out dark brown but still soggy & mushy like they took an oil bath. When I called after I got home & saw the mushy fries, the girl said the fries are precooked & can’t get crispy. Wish she would have told me that when I ordered them extra crispy. Why do they have pre-cooked fries?

My favorite is the fish taco but they don’t always put enough cabbage. When I request that they do put lots of cabbage, they charge an extra .85 for cabbage which...

I used to live in the area and drove all the way out here just to be let down. The only reason for the two stars is because the gentleman taking my order was great. However whoever made my small-a carne asada burrito was out of their mind. It’s more of a papas burrito. Literally only about 15-20 small pieces of carne asada that I had to dig for & an endless amount of potatoes. It had like a teaspoon of guac. I won’t be back! Picture below and it doesn’t include all the other potatoes I threw in the trash. Still hungry and I don’t even like a...