Me my girlfriend walked in and the first thing we asked if they were closed and they said no. 10 minutes into making our sandwiches (we only ordered for which we're just on the menu nothing custom) she says that they were closing at 8:15 even though Google says 9:00 because they need 45 minutes to prep.
I put my years into food service and you don't need 45 minutes to prep nor close. If they wanted to just say they were lazy I would have accepted it that's fine you don't have to lie about it.. One of them didn't toast our bacon, put it on the sandwich, and just kept prepping for close while the other one continuously looked at the menu while making our sandwiches, because she didn't know the menu. 45 minutes into asking for our orders, we left.
Kind of insane. Never had this experience at any Subway, even the poorly rated ones.
Just say you're lazy, not that you're closed 45 minutes early. I know how it is, ive worked good service for years.
I guess if it takes 45 minutes to take an order, it takes 2 hours...
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