When i first saw kelly's i had walked by because i am a local but i work late so i hadn't had the chance to go. I finally had a chance to go to kellys i walked in was greeted told to seat ourselves (me, my fiancee and her grandmother). First thing i noticed was that the seating is very tight together there isn't much room at all or privacy if you wish to sit in a booth. When are waitress came over she greeted us and asked what we wanted to drink i asked for orange juice. The drinks got to us not long after and we we're asked if we we're ready and obviously since it was our first time we had to look so we asked for a few minutes. I didn't know that this would turn into a 15-20 minute wait instantly for her to come back to us. When i drank outta my cup of orange juice (forgot to use my straw) instantly i tasted a disguisting dirty dish water taste i couldn't believe it clearly someone isn't wiping their glasses or even washing them properly. I ordered the breakfast combo that came with french toast, 2 eggs any style, homefries and a meat of your choice for 7.95 (i asked for cheddar cheese on my eggs) so it was 8.95 instead i asked for the home fries EXTRA crispy. a good 15-20 minute wait later are food came both of our servings of homefries were soggy and undercooked i kindly asked the waitress to return both and get us a fresh batch of actual extra crispy homefries. She comes back in under a minute literally! both plates with over oiled fries that were just far from crispy they were disguisting. I saw my waitress a few tables over and i called her over again i kindly told her that the fries were not done right and that i didn't understand what the problem was why i as a customer was not able to have my food the way i wanted it. She told me that she didn't know and that they just "always are this way" giving me a shrug and a weird head turn saying that the cook said if we wanted them that way we would have to wait a 30 minute wait and they would be soaked in oil!?. I told her nevermind on them trying to make the homefries! i would just eat what i had gotten and leave! she said nothing walked away and continued her job ignoring my dissatisfaction as if i was just invisible. I was starving at that point so i dug into what i could of the food and believe me that was hard after this whole ordeal i went through just over fries it made me sick. French toast was underportioned and overdone i had to tear at it to eat it basically which was a shame considering there wasn't much of it at all plus it was cold since my waitress and cook had me waiting so long to get my homefries. The eggs were subpar and same with the pork roll which seemed handled with filthy hands considering later after that meal i was far from feeling well. In the end i was just happy to be done speaking to my waitress about the whole thing after being treated the way i was but it wasn't over not yet the owner herself kelly comes stomping out with a big egotistical attitude. She comes straight to the table and says to us "hi im kellys of kellys we're you the ones that were having the issues with the homefries" We told her yes then she says "If you want them cooked that way it would take a whole half hour and they'd be super oily" my fiancee responded questioning why it would take that long regardless and why they would be so oily? You're supposed to drain the oil off of them not serve them with it she kindly told kelly. Then kelly says "well everyone has their preference" walks away with our dishes of full homefries considering we couldn't eat them and didn't say sorry once. When are bill came it was full at large everything was there nothing taken off and a really bad taste left in our mouthes (literally! the cup of oj was so filthy tasting) we still tipped our waitress because we're human. As well as the staff is very rude from the back as my fiancee was going to the bathroom one of them almost knocked into her with a cart that had a deli slicer on it lucky she didn't though. I recommend happy days better portions and just...
Read moreSeen this place around for about 2 years and never had a chance to try it till today. I was happy to go and was looking forward to what they had for breakfast after all the reviews. I normally go to Happy Days across the road, but going to a small place makes me feel better. I went with my Grand-mom, and Fiance. When we first walked in we were told to sit where we pleased, that was fine but honestly the seating sucks. Everyone is so close together and its so awkward. My Fiance has long arms so you can bet we were mashing into each other the whole time. The waitress took forever to come back after we said we needed another min, when I ordered my 2 eggs any style with home fries I asked for them to be extra crispy. Finally after we ordered the food I went to use the bathroom sink to wash before, the bathrooms all the way down the hall going behind the kitchen. You need to take a fast left at the end to get there and good thing I looked first because a lady came running down with a meat slicing machine and didn't even say sorry or look at me. She looked as if she couldn't speak about any English, when she went into the kitchen I saw and heard nothing but Spanish god only knows if they are legal people. When the food came out first thing I saw was my home fries were under cooked not even a little crisp. My fiance flagged down the waitress and she look our plates to get it redone, honestly she came back in under a minute. When the plate was put down the side was covered in oil and the potatoes were worse than before! We told her again it was wrong, and she said its how they do it and its always that way. I tried to eat it but it had so much oil it made me sick how mushy it was. The check came and you can bet not one dollar was taken off for how bad the food was made. Then out of no where Kelly of Kelly's came to out table and said she made the food. It took everything in me not to laugh in her face. She asked what we thought was wrong and I told her nicely at first what happened, she went to say how its always done that way and if it was made the way I wanted it would take 30 mins and be super oily. Is Kelly that stupid to not know how to drain oil on a paper towel? One thing this place gave me was hope for me to make a place of my own, even I can make crispy home fries like I told her. When I want them done ill go to Happy Days. Remember Kelly cook the potato some before frying so it cuts the time, fry on high heat with little to no mixing up, and dry on a towel. Since...
Read moreMy family and I used to be regulars at Kelly's. But one day we decided to do pick up for breakfast and take it home due to our daughter being sick. My husband picks up the food from inside with no issues, we get back home and realize they forgot my daughter's pancakes so we called back to get a refund. When we called we told them the issue and we waited on hold then they asked my husband's name went back on hold and then the waitress said the owner will call back because its too busy to distribute a refund at this time. So she took my husband's number to call him back. We didn't like that it was too busy for a simple refund however we didnt care too much because restaurants get busy and thats life. However when my husband got a call back but missed the call he got a voicemail saying this is Kelly the owner stating that the refund should be in our account the following day and no worries but that this was her PERSONAL cell phone (she said it twice) and to call her back that she was looking forward to his call back and couldn't wait to hear from him again and wished us a good day. However this rubbed us the wrong way because why would my husband have to call her back if the money went through and everything was good. The next day we NEVER got our refund & my husband NEVER called her back. Safe to say we stopped going there all together. Ashame the food was pretty good and their ice coffees! But I guess this isnt really a family oriented place after...
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