I'm sitting in the parking lot doing this post. It is currently 6:52 pm and I've been here since 6:47 pm but the location is closed. I first pulled up to the drive thru thingy but no one answer even after I said hello numerous times. A vehicle pulled up behind me so I went to the drive thru window. I could see a female in the store either sweeping or mopping but she paid me no mind like I was invisible. I pulled into a parking spot and went to the entrance door and pulled it but it was locked. I could see the employee less than 15 feet away cleaning and looked like she was going out of her way not to look up. Not sure why they were closed since the time online says 7 pm every day and there was another car behind me so I wasn't the only one. What's the deal? I wanted a strawberry acai with black tea and a pup cup for my...
ย ย ย Read moreSometimes I meet friendly employees at this Starbucks, but not always. My latest experience this past Thursday I ordered 3 drinks. The barista gave set the first drink on the counter, but did not label it or put one of the green stirrers in that keep the coffee plugged and prevent it from spilling, so I asked him if he could put them in the coffees. He proceeds to take 3 of them and toss them across the public counter at me. This was not only unsanitary, but not how a good barista would conduct himself. Not only did I have to request a carrier for the 3 coffees, but he just kind of threw that at me as well without helping at all. He looked sloppy and was not friendly. I thanked him and was kind, maybe he was having a bad day, but I would hesitate to order my coffees here again if he...
ย ย ย Read moreOrdered a cinnamon dolce venti. Picked it up within 5 minutes, it was 3/4 full. Drove back to store, 2 baristas said thatโs the way itโs supposed to be. They would remake it but it will be the same. I spoke with customer service who apologized and would bring it up with the store. Had problems here multiple times since they opened (hot coffee made iced, wrong orders). I give a lot of slack but after consistent issues over time, Iโm done getting stressed over a stores issues impacting me. Iโm done with Starbucks too. Just too many other good coffees on the market to deal with these headaches and insincerities. Good luck...
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